At a Glance
- Tasks: Become a product expert and resolve customer inquiries via email, phone, and virtual calls.
- Company: Join CoStar Group, a leader in real estate SaaS solutions.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Collaborative team environment with a focus on professional development.
- Why this job: Make a difference by helping customers succeed with innovative real estate technology.
- Qualifications: Strong problem-solving skills and experience in customer support or technical roles.
The predicted salary is between 30000 - 40000 £ per year.
Co Star Group in London is seeking a Technical Support Analyst to become a product expert for the Co Star Real Estate Manager platform.
You will handle inquiries via email, phone and virtual calls and resolve issues to ensure customer satisfaction.
You will diagnose complex technical problems, maintain CRM data in Salesforce, and collaborate with cross-functional teams to deliver high-quality service while meeting SLA targets.
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Technical Support Analyst — Real Estate SaaS Expert employer: Visual Lease
Visual Lease is an exceptional employer that prioritises employee growth and a dynamic work culture, making it an ideal place for the EMEA Regional VP of Strategic SaaS Sales. With extensive travel opportunities across the UK, employees benefit from a supportive environment that encourages accountability and innovation, alongside comprehensive perks such as full private medical cover, a competitive pension, and generous annual leave. Join us to be part of a forward-thinking team that values your contributions and fosters professional development.
