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- Tasks: Lead a dynamic showroom team and drive sales in luxury lighting and design.
- Company: Join Visual Comfort & Co., a leader in decorative and architectural lighting.
- Benefits: Enjoy work-life balance, competitive pay, and ongoing training opportunities.
- Why this job: Shape customer experiences and inspire a passionate team in a creative environment.
- Qualifications: 3+ years in management and sales, preferably in luxury retail or design.
- Other info: Be part of a collaborative culture that values creativity and excellence.
The predicted salary is between 36000 - 60000 £ per year.
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.
As our organization grows internationally, we are looking for ambitious professionals with a strong history of excellent client service and consistent success in meeting sales targets across lighting and systems product lines. The ideal candidate should be motivated, focused on results, and skilled at building lasting relationships with clients, colleagues, and industry partners. Experience in high-end or luxury retail is preferred, along with the ability to thrive in a dynamic environment that demands attention to customer satisfaction and operational standards.
This leadership role will shape a sales team committed to achieving both sales and operational goals while maintaining the company's core values. The Showroom Manager will oversee recruiting, training, and mentoring staff to excel at every stage of the sales process—from initial contact to project completion and after-sales support. Additionally, the role requires a strategic mindset to identify new business opportunities, implement innovative sales strategies, and ensure the highest standards of product presentation within the showroom. A successful manager will set a positive example, promoting teamwork and inclusivity, encouraging ongoing improvement, and inspiring a dedication to outstanding customer experiences.
Visual Comfort Offers:
- Work-Life Balance: Showrooms operate Monday through Friday 9:00 am to 5:00 pm
- Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
- Compensation: Competitive compensation plan
How success is defined:
- Provide support, coaching and direction to ensure comprehensive understanding of Visual Comfort & Co’s approach to sales, customer service, and showroom operational procedures
- Partner and foster a strong collaborative working relationship with all members of the business including Business Development Specialists.
- Create and manage a proactive sales and business development approach to target and convert new prospective customers
- Utilize and analyze available sales and operations data to drive sales behaviours and priorities
- Work with the Visual Comfort & Co marketing team to identify and develop events in the local market
Showroom Operations:
- Maintain a clean, visually appealing, and well-organized showroom environment to support sales objectives.
- Collaborate with the Visual Merchandising and Operations teams to effectively merchandise and manage showroom inventory.
- Develop expertise in the company's point-of-sale and operating systems and provide training to staff as needed.
- Coordinate with internal departments to ensure successful execution of showroom product resets, buildouts, and installations.
- Ensure the showroom is prepared for business and operational at the start of each business day.
Communication & Reporting:
- Consistently provide updates on store performance, including sales figures, returns, inventory aging, personnel matters, and request support when necessary.
- Prepare monthly reports in accordance with company protocols and timelines.
- Maintain accurate records of showroom inventory, sales activity, and banking transactions.
What you will bring:
- 3+ years’ management and sales experience in luxury home furnishings, lighting, or building materials
- Background in interior design, custom home products, or lighting required
- Proven leadership and motivational abilities
- Strong organizational and follow-up skills
- Creative with strong design sense
- Capable of handling multiple priorities
- Strong analytical and decision-making skills
- Discreet with confidential information
- Skilled in customer service operations
- Consistently upholds Visual Comfort’s brand values and service standards
Showroom Manager employer: Visual Comfort & Co.
Contact Detail:
Visual Comfort & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, or local meetups to connect with potential employers and other professionals. Remember, it’s all about who you know, so don’t be shy!
✨Tip Number 2
Show your passion! When you get the chance to chat with someone from Visual Comfort & Co., let your enthusiasm for lighting and design shine through. Share your ideas on how you can contribute to their mission of delivering a world-class customer experience.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Familiarise yourself with their range and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Visual Comfort & Co. and ready to take on the challenge of managing a showroom.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love lighting and design, so share your experiences and what excites you about working with us at Visual Comfort & Co.
Tailor Your CV: Make sure your CV is tailored to the Showroom Manager position. Highlight your management experience in luxury retail and any relevant skills that align with our values. We’re looking for someone who can lead a team and create amazing customer experiences!
Be Specific: In your cover letter, be specific about your achievements. Use numbers and examples to show how you've met sales targets or improved customer satisfaction in previous roles. We love seeing concrete evidence of your success!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Visual Comfort & Co.
How to prepare for a job interview at Visual Comfort & Co.
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Visual Comfort & Co.'s range of products. Understand the features and benefits of their decorative and architectural lighting, as well as any recent innovations. This knowledge will help you demonstrate your passion for the brand and your ability to engage customers effectively.
✨Showcase Your Leadership Skills
As a Showroom Manager, you'll need to lead a team. Prepare examples from your past experiences where you've successfully managed a team, mentored staff, or improved sales performance. Highlight how you foster collaboration and inclusivity, as these are key values for the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to handle difficult customers or make strategic decisions to boost sales. Practising these responses will help you convey your analytical and decision-making skills effectively.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales achievements and how you met or exceeded targets. Use specific metrics to illustrate your success, and be prepared to talk about innovative sales strategies you’ve implemented in the past. This will show your potential employer that you can drive results in a dynamic environment.
