At a Glance
- Tasks: Manage the sales hub, guiding customers through their journey and driving sales success.
- Company: Join Vistry Kent, a top UK housebuilder with a commitment to integrity and quality.
- Benefits: Enjoy competitive salary, uncapped commission, generous leave, and private medical insurance.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a real impact in the housing market while earning great rewards for your efforts.
- Qualifications: Customer-facing experience, strong sales skills, and a passion for property are essential.
The predicted salary is between 55000 - 66000 £ per year.
We have an exciting opportunity for a Sales Consultant to join our team within Vistry Kent, at our Hythe site (CT21 4AA). As our Sales Consultant, you will carry out all aspects of the day-to-day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development.
In addition to a competitive basic salary, this role offers excellent earning potential through an uncapped commission structure, with on-target earnings of up to £66,000 per annum, giving you the opportunity to be rewarded for your performance and success. We value in-person collaboration and team culture, but we are also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
What's in it for you:
- Competitive basic salary and annual bonus
- Salary sacrifice car scheme available to all employees
- Up to 39 days annual leave plus bank holidays
- Mileage allowance
- 2 Volunteering days per annum
- Private medical insurance, with employee paid cover
- Enhanced maternity, paternity and adoption leave
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Christmas company shutdown
- Employee rewards portal with many more benefits
In return, what we would like from you:
- Behave in line with our company values: Integrity, Caring and Quality
- Experience working in a customer-facing role delivering under pressure
- Experience in generating leads and sales through telephone-based business development
- Proven track record of successfully completing the sales process with customers
- Proven ability to work under pressure and meet sales targets
- Excellent IT skills with demonstrable knowledge of Microsoft Office tools
- Strong negotiation and sales skills
- Excellent administration and organisational skills
- Good planning and organisational skills
- Excellent communication skills
- Patience and ability to remain calm under pressure
- A friendly, trustworthy, and professional attitude
- Comfortable using multi-channel forms of communication
- Ability to handle complaints and difficult situations
- An interest in property and the housing market
- Willing to be flexible in respect of day-to-day duties and hours worked
- Full driving licence and access to a suitable vehicle
- Willing to travel to all sales sites within the division, including regional offices
- Willing to work weekends
Desirable:
- 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above)
- A Levels in any discipline
More about the Sales Consultant role:
- Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date
- Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations
- Assist with internal or external audit as required in line with Vistry Values of ICQ
- Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands
- Conduct yourself with internal and external stakeholders as ambassadors of Vistry
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s)
- Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome
- Awareness of local market and economic conditions
- Travel to all designated developments to undertake pre-booked customer appointments
- Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home
- Maintain detailed knowledge of all relevant purchase assistance schemes, alternative sites and house types, to ensure every customer is offered a bespoke choice of purchase options
- Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company
- Respond to all cancellations making every effort to save and if necessary, re-negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments
- Work with the Site teams to understand the build progress to provide customer information as required
- Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders
- Take responsibility for all company property, equipment and presentation across each site within the specified developments
- Maintain the sales arena including show homes on the development in line with brand and company standards
We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
Sales consultant - Hythe in West End employer: Vistry
Vistry Kent is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary with uncapped commission potential, extensive annual leave, and a range of benefits including private medical insurance and a salary sacrifice car scheme. Our collaborative work culture fosters flexibility and encourages team spirit, while our commitment to integrity, caring, and quality ensures that every employee feels valued and empowered to contribute to our mission of building sustainable communities. Join us in Hythe and be part of a company that not only builds homes but also invests in the future of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Sales consultant - Hythe in West End
✨Tip Number 1
Get to know the company inside out! Research Vistry Kent, their values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your experience aligns with the Sales Consultant role. Think about specific examples where you've excelled in customer service or sales – these stories will make you stand out.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales consultant - Hythe in West End
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight your experience in sales and customer service. We want to see how you've successfully navigated the sales process before, so share those stories!
Be Personable:Remember, we're looking for someone who can connect with customers. Use a friendly tone in your application to show us your personality. We love a good chat, so let that shine through!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for in a Sales Consultant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Vistry
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Vistry's values and the specifics of the Sales Consultant role. Familiarise yourself with their house types, customer journey, and any recent developments in the housing market. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully navigated the sales process. Use specific examples that highlight your ability to generate leads, meet targets, and handle objections. This is your chance to demonstrate your strong negotiation skills and how you can contribute to Vistry's success.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked and respond thoughtfully. This not only shows respect but also allows you to tailor your answers to what the interviewer is really looking for. Remember, communication is key in a customer-facing role like this one!
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing multiple sales at once. Think through potential scenarios beforehand and prepare your responses. This will help you demonstrate your problem-solving abilities and calmness under pressure.
