At a Glance
- Tasks: Guide customers through purchasing new homes and deliver exceptional service.
- Company: Join Vistry East Yorkshire, a top UK housebuilder with a strong team culture.
- Benefits: Competitive salary, uncapped commission, up to 39 days leave, and private medical insurance.
- Other info: Flexible working options and excellent career growth opportunities in a dynamic environment.
- Why this job: Make a real impact by helping people find their dream homes while earning great rewards.
- Qualifications: Strong customer service skills and a proactive, target-oriented attitude.
The predicted salary is between 55000 - 66000 £ per year.
We have an exciting opportunity for a Sales Consultant to join our team within Vistry East Yorkshire, at our Knaresborough site. As our Sales Consultant, you will be the face of the development, guiding customers through every step of purchasing a new build home. You will deliver exceptional customer service, manage the full sales process from initial enquiry to legal completion, and work proactively to achieve sales targets while maintaining the highest standards of professionalism.
In addition to a competitive basic salary, this role offers excellent earning potential through an uncapped commission structure, with on-target earnings of up to £66,000 per annum, giving you the opportunity to be rewarded for your performance and success. We value in-person collaboration and team culture, but we are also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
What's in it for you:
- Competitive basic salary and annual bonus
- Salary sacrifice car scheme available to all employees
- Up to 39 days annual leave plus bank holidays
- Mileage Allowance
- 2 Volunteering days per annum
- Private medical insurance, with employee paid cover
- Enhanced maternity, paternity and adoption leave
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Christmas company shutdown
- Employee rewards portal with many more benefits
In return, what we would like from you:
- Behave in line with our company values: Integrity, Caring and Quality
- Strong customer service background, ideally in a sales environment
- Excellent communication and interpersonal skills
- Ability to manage multiple customers and tasks in a fast-paced environment
- Proactive approach with strong problem-solving skills
- Confident negotiation and closing ability
- High attention to detail and strong organisational skills
- Professional, confident, and customer focused
- Driven, target oriented, and self-motivated
- Team player with a positive, can-do attitude
- Flexible approach to working hours, including weekends
- Passionate about delivering exceptional customer experiences
- Full UK driving licence often required
- Weekend working required
Desirable:
- Experience within the new homes or property sector
- Understanding of the residential conveyancing process
- Knowledge of Dynamics 365 system
More about the Sales Consultant role:
- Customer Engagement & Experience: Welcome all visitors to the development, providing a warm, professional first impression. Build strong relationships with prospective buyers, understanding their needs and offering tailored solutions. Deliver high-quality home demonstrations and development tours. Maintain consistent communication with customers throughout the buying journey, ensuring a seamless and positive experience.
- Sales Process Management: Manage all leads from enquiry through to reservation and legal completion. Conduct sales appointments, qualifying customers effectively and progressing them through the sales pipeline. Prepare reservation documentation, ensure accuracy, and comply with all company processes. Work closely with solicitors, mortgage advisors, and other stakeholders to progress sales efficiently. Proactively manage cancellations and work to retain and recover sales where possible.
- Site & Administration: Ensure the sales office, show homes, and marketing suite are presented to the highest standard daily. Maintain accurate records, CRM updates, and reporting as required by the business. Work collaboratively with site managers, construction teams, and customer care colleagues. Attend weekly build meetings to review progress and ensure sales and construction alignment. Comply with all Health & Safety policies and ensure visitors follow site procedures.
- Performance & Targets: Achieve monthly sales targets in line with the company's objectives. Monitor market trends, competitor activity, and local demand to support sales strategies. Promote additional products and incentives (e.g., Part Exchange, Assisted Move, Smooth Move) where suitable.
We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
Sales Consultant - Knaresborough in Staveley employer: Vistry
Vistry East Yorkshire is an exceptional employer, offering a dynamic work environment in Knaresborough where collaboration and flexibility are valued. With a competitive salary, uncapped commission potential, and extensive benefits including generous annual leave and private medical insurance, we prioritise employee well-being and growth. Our commitment to integrity, caring, and quality ensures that you will be part of a team dedicated to delivering outstanding customer experiences while fostering your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - Knaresborough in Staveley
✨Tip Number 1
Get to know the company inside out! Research Vistry East Yorkshire, their values, and recent projects. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! As a Sales Consultant, you'll need to demonstrate your ability to engage customers. Role-play common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Attend local property events or join online forums related to the housing market. This can help you make valuable connections and even get insider tips on the role you're applying for.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Consultant - Knaresborough in Staveley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Consultant role. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for key achievements and avoid long-winded sentences. We appreciate straightforward communication, just like you'll need with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Vistry
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Consultant and the specifics of the housing market in Knaresborough. Familiarise yourself with Vistry's values and recent projects to show that you're genuinely interested in the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you managed customer relationships and resolved issues, as this is crucial for guiding buyers through the purchasing process.
✨Practice Your Sales Pitch
Since you'll be managing the sales process, practice how you would present a new build home to potential buyers. Focus on your communication skills and how you can tailor your approach to meet different customer needs.
✨Be Ready for Questions
Expect questions about your problem-solving abilities and how you handle multiple tasks in a fast-paced environment. Think of specific scenarios where you've demonstrated these skills, as it will help you stand out as a proactive candidate.
