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- Tasks: Lead the administration and optimisation of Microsoft Dynamics 365 Customer Engagement.
- Company: Join Vistry Services, a top UK housebuilder with a commitment to integrity and quality.
- Benefits: Enjoy competitive salary, up to 39 days leave, private medical insurance, and more.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a real impact by enhancing user experience and system efficiency.
- Qualifications: Experience with Dynamics 365, strong communication skills, and relevant certifications required.
The predicted salary is between 60000 - 75000 £ per year.
We have a fantastic opportunity for a Dynamics 365 CRM Lead Developer to join our team within Vistry Services, at our Cheltenham office. As our Dynamics 365 CRM Lead Developer, you will lead the day-to-day administration, enhancement, and optimisation of Microsoft Dynamics 365 Customer Engagement across the organisation. You will lead and manage internal and external resources to ensure the platform remains stable, efficient, and aligned with business needs, while managing change requests, system updates, integrations, and user support.
The key performance indicators for this position are:
- System uptime and stability
- Timely delivery of change requests and enhancements
- User satisfaction and reduced support backlog
- Manage deployment of updates, patches, and integrations
- Compliance with governance, security, and data quality standards
- Day to day management of internal developer and any contractors.
We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
In return, what we would like from you…
- Behave in line with our company values – Integrity, Caring and Quality
- Relevant Microsoft certifications (e.g. Dynamics 365, Power Platform)
- Proven experience administering and developing Dynamics 365 environments
- Strong understanding of Dynamics 365 modules (sales and service), workflows, Power Automate, and integrations
- Excellent communication, problem-solving, and stakeholder management skills
- Occasional travel to other sites as required
Desirable…
- Degree in IT, Computer Science or related field
- Experience in large-scale digital transformation programmes
- Knowledge of Azure Services, Dataverse APIs, or DevOps pipelines
- Experience leading small teams or vendors
- Full UK driving licence
More about the Dynamics 365 CRM Lead Developer role…
- Manage the day-to-day performance, maintenance, and configuration of Dynamics 365 applications.
- Act as technical owner for Dynamics 365, ensuring stability, security, and adherence to best practices.
- Review, prioritise, and implement change requests in collaboration with business stakeholders.
- Develop and maintain customisations, workflows, automations, dashboards, and integrations.
- Partner with internal teams and third party providers to deliver enhancements and resolve issues.
- Keep key stakeholders informed on progress and issues.
- Oversee release management, including testing, deployment, and documentation of updates.
- Provide second and third line support to users, resolving complex issues and ensuring knowledge sharing.
- Maintain system governance, data accuracy, and compliance with organisational policies.
- Proactively identify opportunities to improve processes and maximise Dynamics 365 capabilities.
- Train users, create documentation, and support adoption of new features.
Dynamics 365 CRM Lead Developer - Cheltenham in Somerset employer: Vistry
Contact Detail:
Vistry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CRM Lead Developer - Cheltenham in Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and be ready to discuss how your skills align with their needs. We want to see you shine, so practice common interview questions and have your own ready to ask too!
✨Tip Number 3
Showcase your skills! If you’ve got a portfolio or examples of your work, bring them along. We love seeing what you can do, especially when it comes to Dynamics 365 and how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Dynamics 365 CRM Lead Developer - Cheltenham in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dynamics 365 CRM Lead Developer role. Highlight your relevant experience with Microsoft Dynamics 365, and don’t forget to mention any certifications you have. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your past work with Dynamics 365 and how you’ve led projects or teams. Let’s see your personality come through!
Showcase Your Problem-Solving Skills: In your application, be sure to highlight your problem-solving abilities. We love candidates who can think on their feet and tackle challenges head-on. Share instances where you’ve resolved complex issues or improved processes in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Vistry Services!
How to prepare for a job interview at Vistry
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365, especially the modules relevant to sales and service. Be prepared to discuss your experience with workflows, Power Automate, and any integrations you've worked on. This will show that you're not just familiar with the platform but can also lead its optimisation.
✨Showcase Your Leadership Skills
As a Lead Developer, you'll be managing both internal developers and external resources. Prepare examples of how you've successfully led teams or projects in the past. Highlight your communication and stakeholder management skills, as these are crucial for ensuring everyone is aligned and satisfied with the outcomes.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills, especially regarding system stability and user support. Think of specific challenges you've faced in previous roles and how you resolved them. This will help illustrate your capability to maintain system uptime and manage change requests effectively.
✨Align with Company Values
Vistry Services values integrity, caring, and quality. During the interview, make sure to reflect these values in your responses. Share experiences that demonstrate your commitment to these principles, whether it's through teamwork, user satisfaction, or compliance with governance standards.