At a Glance
- Tasks: Coordinate customer service cases and liaise with customers and contractors.
- Company: Join Vistry Northern Home Counties, a supportive and collaborative team.
- Benefits: Competitive salary, annual bonus, car scheme, and up to 39 days leave.
- Other info: Great opportunities for career growth in a dynamic environment.
- Why this job: Make a real difference in customer satisfaction and enjoy flexible working.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry Northern Home Counties, at our Milton Keynes office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes.
We value in-person collaboration and team culture, but we are also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
What's in it for you:
- Competitive basic salary and annual bonus
- Salary sacrifice car scheme available to all employees
- Up to 39 days annual leave
Customer Service Coordinator - Milton Keynes in Castlethorpe employer: Vistry
At Vistry Northern Home Counties, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and flexibility. Our Milton Keynes office provides a dynamic environment where you can thrive, with opportunities for professional growth, competitive salaries, and generous annual leave, ensuring a healthy work-life balance. Join us to be part of a team that is dedicated to delivering exceptional customer service while fostering your career development.
