At a Glance
- Tasks: Support Sales Consultants in running regional sales offices and assist with customer interactions.
- Company: Join Vistry East Anglia, a top UK housebuilder with a commitment to integrity and quality.
- Benefits: Enjoy competitive salary, annual bonus, up to 33 days leave, and private healthcare.
- Other info: Flexible working options available; travel required to various sales sites.
- Why this job: Kickstart your career in sales while making a real impact in the housing market.
- Qualifications: 5 GCSEs including Maths and English, plus customer service experience.
The predicted salary is between 25000 - 30000 € per year.
In a Nutshell… We have a great opportunity for a Trainee Sales Consultant to join our team within Vistry East Anglia, to support existing Sales Consultants across the region. As our Trainee Sales Consultant you will be responsible for supporting the Sales Consultants in the day to day running of the regional sales offices in accordance with the customer journey. Working with the Sales Consultants, give support to the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across several sites and housing ranges within the sales hub and assist with the delivery of successful continual sales at all sites within the designated sales offices.
We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role involves weekend working.
Let’s cut to the chase, what’s in it for you…
- Competitive basic salary and annual bonus
- Up to 33 days annual leave plus bank holidays
- Private Healthcare
- Enhanced maternity, paternity and adoption leave
- Competitive contributory pension scheme
- Life assurance – 4 x your annual salary
- Share incentive schemes
- Employee rewards portal with many more benefits…
In return, what we would like from you…
- Behave in line with our company values – Integrity, Caring and Quality
- 5 GCSEs / GCE including Mathematics / English (at C grade or above)
- Experience working in a customer facing role
- Excellent IT skills with demonstrable knowledge of Microsoft Office tools
- Ability to handle complaints and difficult situations
- Strong negotiation and sales skills
- Excellent administration and organisational skills
- An interest in property and the housing market
- Good planning and organisational skills
- Patience and ability to remain calm under pressure
- Excellent communication skills
- A friendly, trustworthy, and professional attitude
- The ability to work under pressure and meet sales targets
- Willing to travel to all sales sites, including regional offices
- Full driving licence and access to a suitable vehicle
More about the Trainee Sales Consultant role…
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated sales offices
- Support with the creation and delivery of informative and clear Virtual tours of sites and house plots to all customers within the designated sales offices
- Assist with any implementation of new innovation in fulfilling the business targets on new home sales across all sites within the designated sales office
- Support the Sales Consultants with customer negotiations to ensure the best sales outcome for the business
- Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
- Assist the Sales Consultants with pre-booked customers visits as required, ensuring that these are arranged at suitable times and are undertaken effectively
- Travel to all sites within the specified sales hub’s area to undertake pre booked customer appointments as required
- Develop a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified office to ensure each customer is given every opportunity to purchase a new home
- At all times follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer
- Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same office area or area
- Learn how to evaluate each sales process with customers as to how the sale can be achieved more effectively, efficiently, and profitably for the Company
- Assist with the proactive selling of all types of customer extras across all reservations to drive additional profit for the Company as required
- Support the Sales Consultants in ensuring that customers are kept fully and regularly informed of the progress of their purchase
- Develop a detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them
- Work with the Site teams across all Hub sites when required to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer
- Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations
- When required, support the Sales Consultants to deliver high quality home demonstrations both virtually and face to face in conjunction with the build/maintenance teams in the home that the customer has purchased
- Support colleagues within all sales hubs to ensure all aspects of the sales process are completed to the required standard with all customers
Finally, let’s tell you a bit more about us… We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing.
Trainee Sales Consultant employer: Vistry Homes
Vistry East Anglia is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary, generous annual leave, and comprehensive benefits including private healthcare and a contributory pension scheme. Our collaborative work culture fosters innovation and teamwork, while our commitment to flexible working arrangements ensures that all employees can thrive in their roles. Join us in shaping sustainable communities and enjoy the opportunity to develop your skills in a supportive environment with a focus on integrity, caring, and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research Vistry East Anglia, their values, and recent projects. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! As a Trainee Sales Consultant, you'll need to demonstrate strong negotiation skills. Role-play with friends or family to get comfortable talking about properties and handling objections.
✨Tip Number 3
Network like a pro! Attend industry events or local meet-ups to meet people in the housing market. You never know who might have a lead on a job or offer valuable advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at Vistry and ready to take that first step towards your new career.
We think you need these skills to ace Trainee Sales Consultant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and professional tone can make a great impression.
Tailor Your Application:Make sure to tailor your application to the Trainee Sales Consultant role. Highlight your customer-facing experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-organised information that gets straight to the heart of your experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vistry Homes
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Vistry East Anglia and its values. Familiarise yourself with their projects, especially Bovis Homes and Linden Homes. This will show your genuine interest in the company and help you connect your skills to their needs.
✨Showcase Your Customer Skills
Since this role involves a lot of customer interaction, be ready to share specific examples from your past experiences where you've successfully handled customer queries or complaints. Highlight your communication skills and how you maintained professionalism under pressure.
✨Demonstrate Team Spirit
Vistry values collaboration, so be prepared to discuss how you work well in a team. Share instances where you supported colleagues or contributed to a group goal. This will illustrate that you can thrive in their team-oriented environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company culture. This shows your enthusiasm and helps you gauge if Vistry is the right fit for you. Consider asking about their approach to customer service or how they support employee development.
