At a Glance
- Tasks: Manage the sales hub and guide customers through the sales process.
- Company: Join Vistry East Yorkshire, a top UK housebuilder with a strong team culture.
- Benefits: Enjoy competitive salary, bonus, flexible working, and up to 39 days annual leave.
- Other info: Be part of a responsible developer committed to building sustainable communities.
- Why this job: Make a real impact in the housing market while developing your sales skills.
- Qualifications: Customer-facing experience and strong communication skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Sales Consultant to join our team within Vistry East Yorkshire, at our Whinmoor site. As our Sales Consultant, you will manage all aspects of the day to day operation of the sales hub and associated developments, ensuring the customer journey is consistently delivered to the highest standard. You will take full ownership of the end-to-end sales process, guiding customers from initial enquiry through to legal completion. You will maintain accurate and compliant records, documentation, and systems at every stage of the sales pipeline. You will support and drive successful sales performance across multiple sites and housetypes within the sales hub, ensuring continual progress against targets and delivering strong results across all developments.
We value in-person collaboration and team culture, but we are also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
What's in it for you:
- Competitive basic salary and annual bonus
- Salary sacrifice car scheme available to all employees
- Mileage allowance
- Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
- 2 Volunteering days per annum
- Private medical insurance, with employee paid cover
- Enhanced maternity, paternity and adoption leave
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Employee rewards portal with many more benefits
In return, what we would like from you:
- Behave in line with our company values - Integrity, Caring and Quality
- Experience working in a customer facing role delivering under pressure
- Experience in generating leads and sales through telephone based business development
- Proven track record of successfully completing the sales process with customers
- Proven ability to work under pressure and meet sales targets
- Excellent IT skills with demonstrable knowledge of Microsoft Office tools
- Strong negotiation and sales skills
- Excellent administration and organisational skills
- Good planning and organisational skills
- Excellent communication skills
- Patience and ability to remain calm under pressure
- A friendly, trustworthy, and professional attitude
- Comfortable using multi channel forms of communication
- Ability to handle complaints and difficult situations
- An interest in property and the housing market
- Willing to be flexible in respect of day to day duties and hours worked
- Full driving licence and access to a suitable vehicle
- Willing to travel to all sales sites within the division, including regional offices
- Willing to work weekends
Desirable:
- 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above)
- A Levels in any discipline
More about the Sales Consultant role:
- Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date
- Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations
- Assist with internal or external audit as required in line with Vistry Values of ICQ
- Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands
- Conduct yourself with internal and external stakeholders as ambassadors of Vistry
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s)
- Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome
- Awareness of local market and economic conditions
- Travel to all designated developments to undertake pre booked customer appointments
- Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home
- Maintain detailed knowledge of all relevant purchase assistance schemes, alternative sites and house types, to ensure every customer is offered a bespoke choice of purchase options
- Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company
- Respond to all cancellations making every effort to 'save' and if necessary, re-negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments
- Work with the Site teams to understand the build progress to provide customer information as required
- Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders
- Take responsibility for all company property, equipment and presentation across each site within the specified developments
- Maintain the sales arena including show homes on the development in line with brand and company standards
We build more than homes, we are making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you will recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we are a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.
Sales Consultant in Leeds employer: Vistry Group PLC
At Vistry East Yorkshire, we pride ourselves on being an exceptional employer, offering a supportive work culture that values integrity, caring, and quality. Our Sales Consultants enjoy competitive salaries, generous annual leave, and numerous employee benefits, including private medical insurance and a robust pension scheme. With a commitment to professional growth and flexible working arrangements, we empower our team members to thrive in their roles while contributing to the creation of sustainable communities.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Leeds
✨Tip Number 1
Get to know the company inside out! Research Vistry's values, recent projects, and their approach to customer service. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the Sales Consultant role. Highlight your customer-facing skills and any successful sales stories that demonstrate your ability to meet targets under pressure.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips about the company culture and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Consultant in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Consultant role. Highlight your customer-facing experience and any sales achievements that align with what we're looking for. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the housing market and how your values align with ours. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Skills:Don’t forget to highlight your IT skills and experience with Microsoft Office tools. We love candidates who can demonstrate strong negotiation and organisational skills, so make sure these come through in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the Vistry family!
How to prepare for a job interview at Vistry Group PLC
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Vistry's values and the specifics of the Sales Consultant role. Familiarise yourself with their house types, customer journey, and any recent developments in the housing market. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences in detail. Think of specific examples where you successfully guided customers through the sales process or exceeded targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Demonstrate Your Customer Focus
Since the role is heavily customer-facing, be ready to talk about how you handle difficult situations and complaints. Share examples that illustrate your patience, professionalism, and ability to maintain a positive attitude under pressure. This will reassure them that you can deliver excellent customer service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, sales targets, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
