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- Tasks: Engage with customers, manage sales processes, and promote new homes across various sites.
- Company: Vistry South East, a leading UK housebuilder committed to integrity and quality.
- Benefits: Competitive salary, bonus, flexible working, generous leave, and private medical insurance.
- Why this job: Join a dynamic team and help shape communities while developing your sales skills.
- Qualifications: Customer-facing experience, strong communication skills, and a passion for property.
- Other info: Opportunity for career growth in a supportive and innovative environment.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Sales Consultant to join our team within Vistry South East, at our Alfold site in Surrey (GU6 8JE). As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development.
We value in-person collaboration and team culture, but we are also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role involves weekend working.
What’s in it for you:
- Competitive basic salary and annual bonus
- Salary sacrifice car scheme available to all employees
- Mileage allowance
- Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
- 2 Volunteering days per annum
- Private medical insurance, with employee paid cover
- Enhanced maternity, paternity and adoption leave
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Employee rewards portal with many more benefits
In return, what we would like from you:
- Behave in line with our company values - Integrity, Caring and Quality
- Experience working in a customer facing role delivering under pressure
- Experience in generating leads and sales through telephone based business development
- Proven track record of successfully completing the sales process with customers
- Proven ability to work under pressure and meet sales targets
- Excellent IT skills with demonstrable knowledge of Microsoft Office tools
- Strong negotiation and sales skills
- Excellent administration and organisational skills
- Good planning and organisational skills
- Excellent communication skills
- Patience and ability to remain calm under pressure
- A friendly, trustworthy, and professional attitude
- Comfortable using multi channel forms of communication
- Ability to handle complaints and difficult situations
- An interest in property and the housing market
- Willing to be flexible in respect of day-to-day duties and hours worked
- Full driving licence and access to a suitable vehicle
- Willing to travel to all sales sites within the division, including regional offices
- Willing to work weekends
Desirable:
- 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above)
- A Levels in any discipline
More about the Sales Consultant role:
- Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date
- Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations
- Assist with internal or external audit as required in line with Vistry Values of ICQ
- Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands
- Conduct yourself with internal and external stakeholders as ambassadors of Vistry
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s)
- Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome
- Awareness of local market and economic conditions
- Travel to all designated developments to undertake pre booked customer appointments
- Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home
- Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site’s and house types, to ensure every customer is offered a bespoke choice of purchase options
- Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company
- Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments
- Work with the Site teams to understand the build progress to provide customer information as required
- Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders
- Take responsibility for all company property, equipment and presentation across each site within the specified developments
- Maintain the sales arena including show homes on the development in line with brand and company standards
We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
Locations
New Homes Sales Consultant in Cranleigh, Surrey employer: Vistry Group PLC
Contact Detail:
Vistry Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Sales Consultant in Cranleigh, Surrey
✨Tip Number 1
Get to know the company inside out! Research Vistry's values, recent projects, and their approach to customer service. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! As a Sales Consultant, you'll need to demonstrate your negotiation skills. Role-play with a friend or family member to get comfortable discussing how you'd handle customer inquiries and objections.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips about the interview process and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace New Homes Sales Consultant in Cranleigh, Surrey
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your experience in sales and customer service. We want to see how you've successfully navigated the sales process before, so share those stories that showcase your skills!
Be Personable: Remember, we value a friendly and professional attitude. Use your application to let your personality shine through! A warm tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the specific role of Sales Consultant. Mention your knowledge of the housing market and any relevant experience you have with property sales. This shows us you're genuinely interested in the position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vistry Group PLC
✨Know Your Stuff About the Company
Before heading into the interview, make sure you’ve done your homework on Vistry. Understand their values, recent projects, and what sets them apart in the housing market. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you successfully navigated the sales process. Highlight how you generated leads, handled objections, and closed deals. Use metrics to quantify your success, as numbers speak volumes in sales roles.
✨Demonstrate Excellent Communication
As a Sales Consultant, communication is key. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you handle difficult conversations or complaints, showcasing your patience and professionalism in challenging situations.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your sales techniques. Prepare to engage in mock sales conversations, demonstrating your negotiation skills and ability to adapt to different customer personalities. This is your chance to shine!
