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- Tasks: Engage with customers, manage sales processes, and promote new homes across the Cotswolds.
- Company: Vistry Cotswolds, a leading UK housebuilder with a commitment to integrity and quality.
- Benefits: Competitive salary, bonus, generous leave, private medical insurance, and employee rewards.
- Why this job: Join a dynamic team and help shape communities while developing your sales skills.
- Qualifications: Customer-facing experience, strong communication skills, and a passion for property.
- Other info: Flexible working options and opportunities for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We have a new opportunity for a New Homes Sales Consultant to join our team within Vistry Cotswolds. As our New Homes Sales Consultant, you will be reporting to the Area Sales Manager and covering sites across the Cotswolds region, which can include Gloucester, Wiltshire, Oxfordshire, Herefordshire and Worcestershire.
As a New Homes Sales Consultant, you will carry out all aspects of the day-to-day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development.
We value in-person collaboration and team culture, but we are also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role will involve an element of weekend working.
What's in it for you:
- Competitive basic salary and annual bonus
- Salary sacrifice car scheme available to all employees
- Mileage allowance
- Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
- 2 Volunteering days per annum
- Private medical insurance, with employee paid cover
- Enhanced maternity, paternity and adoption leave
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Employee rewards portal with many more benefits
In return, what we would like from you:
- Behave in line with our company values - Integrity, Caring and Quality
- Experience working in a customer-facing role delivering under pressure
- Experience in generating leads and sales through telephone-based business development
- Proven track record of successfully completing the sales process with customers
- Proven ability to work under pressure and meet sales targets
- Excellent IT skills with demonstrable knowledge of Microsoft Office tools
- Strong negotiation and sales skills
- Excellent administration and organisational skills
- Good planning and organisational skills
- Excellent communication skills
- Patience and ability to remain calm under pressure
- A friendly, trustworthy, and professional attitude
- Comfortable using multi-channel forms of communication
- Ability to handle complaints and difficult situations
- An interest in property and the housing market
- Willing to be flexible in respect of day-to-day duties and hours worked
- Full driving licence and access to a suitable vehicle
- Willing to travel to all sales sites within the division, including regional offices
- Willing to work weekends
Desirable:
- 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above)
- A Levels in any discipline
More about the New Homes Sales Consultant role:
- Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date.
- Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
- Assist with internal or external audit as required in line with Vistry Values of ICQ.
- Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands.
- Conduct yourself with internal and external stakeholders as ambassadors of Vistry.
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s).
- Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome.
- Awareness of local market and economic conditions.
- Travel to all designated developments to undertake pre-booked customer appointments.
- Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home.
- Maintain detailed knowledge of all relevant purchase assistance schemes, alternative sites and house types, to ensure every customer is offered a bespoke choice of purchase options.
- Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company.
- Respond to all cancellations making every effort to 'save' and if necessary, re-negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments.
- Work with the Site teams to understand the build progress to provide customer information as required.
- Work alongside colleagues within the designated developments to ensure all aspects of the sales process are communicated to the team, customer and relevant stakeholders.
- Take responsibility for all company property, equipment and presentation across each site within the specified developments.
- Maintain the sales arena including show homes on the development in line with brand and company standards.
We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
New Homes Sales Consultant in Cheltenham employer: Vistry Group PLC
Contact Detail:
Vistry Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Sales Consultant in Cheltenham
✨Tip Number 1
Get to know the company inside out! Research Vistry Cotswolds, their values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in customer-facing roles and how you've successfully closed sales. Use specific examples to demonstrate your skills and how they align with what Vistry is looking for.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace New Homes Sales Consultant in Cheltenham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Refer to the job description and align your past roles with what we’re looking for in a New Homes Sales Consultant.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve met sales targets or improved customer satisfaction in previous roles to demonstrate your capabilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Vistry Group PLC
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Vistry's values and the specifics of the New Homes Sales Consultant role. Familiarise yourself with the local housing market and any recent developments in the area. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully navigated the sales process. Think of specific examples where you met or exceeded targets, handled objections, or turned a difficult situation into a sale. This will demonstrate your ability to thrive under pressure, which is crucial for this role.
✨Practice Your Communication
As a New Homes Sales Consultant, excellent communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Be Ready for Flexibility
Since the role involves weekend work and travel across various sites, be prepared to discuss your availability and willingness to adapt. Highlight any past experiences where you’ve successfully managed flexible working hours or dealt with changing circumstances, as this will align with Vistry's commitment to supporting flexible working.
