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- Tasks: Lead global payroll projects and ensure smooth client activations.
- Company: Join Vistra, a forward-thinking company focused on global progress.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in client success and global business operations.
- Qualifications: Strong project management skills and experience in client engagement.
- Other info: Dynamic role with significant career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
At Vistra our purpose is progress. We believe our clients have the power to change the world and to do great things for global progress. We exist to remove friction from the complexity of global business – to help our clients achieve progress without friction.
This full‑time and permanent position welcomes applications from the UK and Europe. It offers regional coverage, allowing you to make a significant impact on our Customer Success department and its growth.
Purpose of RoleReporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. The ESM role focuses on client payroll activations and ensures that payroll services are administered accurately and timely whilst maintaining high levels of client satisfaction.
Scope- Manage a portfolio of Tier 1 and Tier 2 clients.
- Strong project management, client engagement, global delivery knowledge and internal stakeholder management.
- Develop and implement global standards to ensure delivery resilience and manage risk mitigation strategies.
- Single point of contact for internal and client stakeholders during crisis or performance issues.
Operational service management across Vistra global payrolls.
Enterprise Service Manager, Global Delivery - Payroll Activation in London employer: VISTRA
Contact Detail:
VISTRA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Service Manager, Global Delivery - Payroll Activation in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to show that you’re not just a fit for the role, but also for the team. Tailor your answers to reflect how you can contribute to their mission of removing friction from global business.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We can’t stress enough how important it is to be confident and articulate when discussing your experience and how it aligns with the Enterprise Service Manager role.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Enterprise Service Manager, Global Delivery - Payroll Activation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Enterprise Service Manager role. Highlight your project management skills and any experience with global payroll delivery. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about client success and how your background aligns with our mission at Vistra. Keep it engaging and personal – we love a good story!
Showcase Your Client Engagement Skills: In your application, emphasise your experience in managing client relationships. We’re looking for someone who can effectively communicate and engage with clients, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at VISTRA
✨Know Your Stuff
Make sure you understand the ins and outs of global payroll delivery. Brush up on project management principles and client engagement strategies, as these will be key in your role. Familiarise yourself with Vistra's mission and how they aim to remove friction for their clients.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage client portfolios and handle crisis situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the role and the company. Inquire about their current challenges in global payroll delivery or how they measure client satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Personable and Professional
While it's important to be professional, don't forget to let your personality shine through. Building rapport with your interviewers can make a big difference. Show them that you're not just a great fit on paper, but also someone they would enjoy working with.
