Principal Software Platform Team - Europe Remote in London

Our Team

AI Engineering is a new team being formed here at VistaPrint to help drive enablement and adoption of Generative AI capabilities as well as build foundational primitives to help unlock productivity across the entire business. Engineers on this team will be leading the way for innovation in GenAI by helping us build capabilities at scale across all of our teams including MCP capabilities, LLM infrastructure and observability and agentic tooling.

What You Will Do

• Lead a newly formed team of AI Engineers driving strategic design, adoption and implementation of large scale GenAI initiatives.
• Build and scale reusable platform components like AI Gateways, python and typescript SDKs, MCP capabilities, RAG pipelines, LLM frameworks, vector databases and other primitives enabling teams to build GenAI applications at scale with great tooling.
• Create and influence engineering wide standards for GenAI, and partner with existing Engineering teams to help drive adoption.
• Build and launch reusable automation workflow capabilities company wide to drive transformation of GenAI adoption across all business functions.

Your Qualifications

At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• Proven expertise in developing and scaling GenAI applications in production using modern frameworks similar to LlamaIndex or Langraph that leverage various workflows like RAG, Multi-Agent or similar architectures.
• A strong understanding of the advantages and limitations of different LLM models and providers to help guide optimal integration to our applications.
• 8+ Years of experience building web based application in Python, Node, Typescript, or GO at scale in production.
• Deep understanding of GenAI primitives like vector databases, memory, semantic search, hybrid search, agentic workflows and patterns, MCP, A2A.
• Ability to drive a long term technical roadmap, establish standards and evangelize those standards Engineering wide.
• Knowledge of how to build, scale and deploy applications in AWS using systems like ECS, Fargate and EKS, ideally with IaC.
• Experience integrating the AWS Bedrock ecosystem of tools into GenAI applications like Bedrock, Guardrails, Evaluations and Agents.
• Strong communication skills and ability to partner with other Engineering leaders.

Nice to Have

• Ability to help build and scale organization wide GenAI evaluation frameworks helping teams understand the efficacy of their applications.
• Implementation of LLM observability tools.
• Experience building and integrating MCP servers to AI applications, particularly with AuthZ and AuthN requirements.

Why You’ll Love Working Here

There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.