Systems Engineer
We are looking to add a Systems Engineer to join our team based in the UK. This role can be based anywhere in London, with preference given to those in the London area, as this role supports Service Providers based in EMEA.
How You’ll Help Us Connect The World
Support pre‑sales activities for Service Provider and partner accounts, working closely with Account Managers to position and deliver solutions to service providers pursuing a variety of strategic wireless and network deployment initiatives including managed network services, SMB hotspots, public, and community Wi‑Fi. Design and implement strategies to successfully position the RUCKUS Networks product portfolio within Service Provider. Involves the full range of systems engineering skillsets from high‑level strategic and technical presentations to the hands‑on customer support of lab qualification, design, integration, and deployment, with particular emphasis on pre‑sales technical strategic assessment and positioning.
- Support the sales team in achieving revenue goals.
- Account responsibilities within assigned Service Provider. Learn relevant solution sets, architectures, and full product line specifications.
- Coordinate customer testing, qualification, and deployment activities.
- Keep up‑to‑date on relevant competitive solutions, products, and services.
- Provide technical and sales support for Service Provider.
- Participate in technical presentations for customers, partners, and prospects.
- Assist in the development of formal sales proposals and RFx responses.
- Set up and operate equipment for customer demonstrations and evaluations.
- Provide customer feedback to Product Line Management to help improve products and services.
Required Qualifications for Consideration
- A Bachelor’s Degree in Electrical Engineering, Computer Science, or equivalent technical discipline preferred.
- 5+ years of internetworking experience.
- 5+ years Wi‑Fi or other RF data system experience required.
- Previous customer support experience required.
You Will Excite Us If You Have
- RUCKUS Wireless product experience and/or relevant experience in key competitor offerings.
- Pre‑Sales experience in Tier‑1 service provider or MSO environment.
- Experience with Wi‑Fi in hospitality, MDU, education, and/or other enterprise verticals desirable.
- In‑depth knowledge of Wi‑Fi, switching, routing, and at least one of the following areas of specialization: RF, Network Management, WLAN Gateway Technologies, LTE, 3GPP Technologies, DAS.
- Experience in designing, delivering, and executing product test plans in service provider lab environment and/or real‑world field environment.
- Ability to educate the customer in Wi‑Fi design and deployment processes from site survey, network design, and planning, to AP installation and verification testing.
- Create technical presentations and deliver them with the account team/customer.
- Understanding technical issues and apply solutions, technology, and products to a business opportunity.
- Takes initiative in seeking out projects that improve technical skillset, technological efficiencies, quality of product, sales opportunity, and leads.
- Willingness to travel up to 50% to customer accounts located across EMEA.
Why Join Us?
Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.
RUCKUS Networks delivers purpose‑driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI‑powered automation, proactive network assurance, and context‑aware security, providing exceptional performance with simplified management.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what’s next, come connect to your future at Vistance Networks.
Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.
