Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Execute on client projects, ensuring exceptional outcomes and experiences with Vista software.
- Company: Join a dynamic tech company focused on the cinema industry.
- Benefits: Enjoy hybrid working, generous leave, private health coverage, and fun team events.
- Why this job: Be part of innovative projects that shape the future of cinema technology.
- Qualifications: Degree in IT or Computer Science preferred; experience with Vista software is a plus.
- Other info: Collaborative culture with opportunities for continuous learning and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, UK
Reporting to: Service Delivery Manager
Direct Reports: Not applicable
Employment type: Permanent, full-time
The Solution Specialist’s principal objectives are to execute on our on-premises implementations, projects, consultation, and other dedicated client professional services agreements, as well as the client facing team for our rapidly increasing platform projects around the world. They are responsible for ensuring the delivery of great outcomes for our clients. In summary, they help to generate exceptional client experiences while migrating our clients to our platform offerings.
About the role
- Develop and maintain an extensive understanding of the cinema industry’s business operations to effectively configure and support Vista software for clients, becoming an expert in Vista’s suite of software modules
- Perform project discovery, analyze client requirements, create system designs, and implement solutions within the Vista suite of software, testing the configuration to satisfy client requirements
- Install and configure the Vista on-premise and platform software, as part of both smaller consultation projects and full-scale, long-term deployments, remotely and onsite
- Effectively train Vista clients both remotely and in person
- Consult with clients on best practices, helping them realize the full potential of the Vista software
- Take ownership of project tasks, delivering through to completion
- Build strong relationships with clients and team members
- Expected to perform cross-regional and cross-departmental tasks and initiatives as assigned either on an adhoc, temporary basis, or as part of a more formal rotation program
- While we intend to perform the vast majority of work during standard business hours, team members may be asked to assist with some work items that cannot be performed while clients are operating, including but not limited to system upgrades, maintenance items, or assist with other urgent or business critical, configuration and / or support items
- Travel domestically and internationally
Person specification
- Can execute on many project tasks confidently and independently, but often seeks guidance or instruction
- Practicing leadership capabilities
- Typically, two years of experience or more with Vista Group software
- Assigned to medium and large client projects, creating exceptional client experiences and great outcomes
- A self-starter, infrequently seeks guidance or instruction
- Proficient on most products and at least one advanced product
- Takes proactive measures to prevent software issues
- Consistently achieves business goals and metrics successfully, promptly, and accurately
Qualification and experience prerequisites
- Degree in Information Technology, Computer Science or equivalent (preferred)
- Experience in a software application support, deployment, and consultancy
- Strong knowledge of SQL Server, .NET (preferred), advanced user of Windows systems, including IIS, DNS, DHCP, Networking
- Ability to work on several tasks or projects simultaneously, prioritizing and following through to successful resolution
- Excellent problem-solving and analytical skills, verbal and written communication, and organizational skills with meticulous attention to detail
- Ability to remain composed under pressure, using independent discretion and judgment to assess situations and respond appropriately
- Commitment to excellent customer service and dedication to creating great outcomes and working relationships
- Experience in project management and governance (preferred)
- Strong knowledge of cinema operations (preferred)
- Strong knowledge of MS Office (Outlook, Word, Excel, PowerPoint, Access)
Shared Standards
Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.
One Crew
- We\’re a diverse team, in different places and functions, and we\’re at our best when we connect, help and collaborate
Shine a Light
- We communicate openly, we explain the why, and we ask when we don\’t understand. We don\’t leave people in the dark
Make it Happen
- We make good things happen as people and as teams through our focus on delivery
Chase Great
- We challenge ourselves and each other to keep improving
You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.
Benefits
We have a range of benefits that include:
- Hybrid working (home/office based split, requiring regular weekly attendance in the London office)
- 25 days Annual Leave increasing to 28 on the 4th year of service + public holidays
- Royal London Pension 9% (employee 5% / employer 4%) contributions
- R&R Fridays – half a day off every Friday fully paid
- Annual Volunteer day
- Enhanced Sick Pay, Bereavement Leave and Parental leave
- 24 hour Employee Assistance Program services
- Private Medical Health coverage for you and your family + Dental and Eye care contributions
- Perkbox, with free perks each month, plus access to range of high street discounts and rewards
- Discounted Gym memberships
- Access to Salary Sacrifice scheme
- Fun team social events throughout the year
If this sounds like you, get in touch to find out more
We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs or political opinion. This commitment is reflected in all our employment policies and procedures.
#J-18808-Ljbffr
Solution Specialist employer: Vista Group
Contact Detail:
Vista Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the cinema industry and connect with those who work at Vista Group. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies of past projects where you've delivered exceptional client experiences. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to software deployment and consultancy. Role-playing with a friend can help you nail your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Vista Group.
We think you need these skills to ace Solution Specialist
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, make sure you understand the role of a Solution Specialist. Dive into the job description and highlight how your skills and experiences align with what we're looking for. This will help you tailor your application to show us you're the perfect fit!
Be Clear and Concise: When you're putting together your written application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We want to see your personality shine through, so don’t be afraid to let us know who you are while keeping it professional.
Showcase Your Experience: Make sure to highlight any relevant experience you have, especially with Vista software or similar projects. Share specific examples of how you've delivered great outcomes for clients in the past. This is your chance to impress us with your achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Vista Group
✨Know Your Stuff
Make sure you have a solid understanding of the cinema industry and Vista software. Brush up on how the software works and be ready to discuss specific modules and their applications. This will show that you're not just familiar with the product, but that you can also think critically about how it fits into client needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of past projects where you successfully identified and solved issues. Highlight your analytical skills and how you approached challenges. This is crucial for a Solution Specialist role, as clients will rely on you to deliver effective solutions.
✨Practice Your Communication
Since you'll be training clients and collaborating with teams, practice explaining complex concepts in simple terms. Role-play potential scenarios where you might need to train or consult with clients, ensuring you can convey information clearly and effectively.
✨Demonstrate Your Project Management Experience
Be ready to discuss your experience managing multiple tasks or projects simultaneously. Share specific examples of how you've prioritised work and delivered successful outcomes. This will reassure interviewers that you can handle the demands of the role.
