At a Glance
- Tasks: Analyse flight activity to boost revenue and enhance customer relationships.
- Company: Join Vista, the leading global business aviation company based in Dubai.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on member engagement and strategic growth.
- Why this job: Be part of a team that drives innovation in business aviation and maximises client satisfaction.
- Qualifications: Experience in account management or business development; strong analytical and interpersonal skills.
The predicted salary is between 59400 - 72600 £ per year.
Job Profile
Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts.
A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services.
Commercial Managers support our Program Sales Vice Presidents in identifying opportunities to maximize revenue opportunites. Reporting to the Vice President Commercial.
- Your Responsibilities
- Analysing Program Members’ flight activity and identifying opportunities to maximize revenue or decrease costs – encouraging aircraft upgrades, reducing ferry flights, etc.
• Collaborating with Vice Presidents in region with
- Identifying add-on, upsell and early renewal opportunities.
- Tracking customers pacing and flight activity and identifying opportunities to grow the account.
- Identifying strategic customer referral opportunities.
- Monitoring payment and renewal dates.
- Being lead point of contact for all billing and contractual issues/queries. Liaising with customers on outstanding payment situations.
- Maintaining Member profiles in Salesforce, including all non-flight related post-sales data.
- Attending meetings with Client Services Managers and Program Sales Vice Presidents to discuss all operational and commercial matters pertaining to Members.
- Working closely with Private World team to maximise member engagement.
- Collaborate with Marketing on mass communications to Members.
- Required Skills, Qualifications, and Experience
- Experience gained in an account management, business development or customer success role.
- Experience in private or business aviation company is not essential but will be an advantage.
- Advanced interpersonal skills and a skilled relationship-builder.
You are professional, articulate and possess a natural gravitas that enables you to influence effectively at all levels.
- An astute commercial acumen and advanced analytical skills that will enable you to identify opportunities to maximize revenue opportunities.
- Works with exact accuracy and maintains thorough attention to detail even when working under pressure.
Commercial Manager in London employer: Vista Global
Vista Global is an exceptional employer located in the vibrant City of Westminster, offering a dynamic work culture that values collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth within the luxury aviation sector. With a focus on employee well-being and a supportive team environment, Vista Global stands out as a rewarding place to build a meaningful career.
