Senior Advisor - UK in City of London

As a Senior Advisor, you will be responsible for leading client progress and maturation across their program while and advising on best practices across resilience functions including: operational resilience, business continuity, crisis & emergency response, disaster recovery, risk, and third-party risk management. In this role, you will work directly with clients to understand their needs, develop strategic recommendations and support successful delivery of solutions aligned with their objectives. The Senior Advisor plays a critical role in optimizing client programs and driving the adoption of best practices within complex and large-scale implementations.

You will collaborate closely with customer, revenue, and product teams, as a subject matter expert and mentor. You will mentor other advisors and contribute to the continuous improvement of Fusion’s products and services.

The Senior Advisor will leverage AI tools to enhance efficiency, problem-solving, and innovation in your daily work as well as enable customers to do the same in the spirit of continuous learning and elevating team performance.

Guidance on Best Practices

• Serve as a trusted expert to clients, advising on resilience topics that reflects current regulatory and industry environments
• Tailor approach to client maturity and goals and develop and deliver client specific recommendations on program, processes, and system configuration
• Ensure adherence to best practices for scalability, sustainability, and industry standards
• Advise on the overall approach and strategy for services in large-scale implementations
• Set strategic objectives and lead or support discovery, alignment, and solution meetings to meet those objectives
• Create project and program deliverables

Client Relationship Management

• Build strong, lasting client relationships, acting as a strategic partner to help clients optimize their programs and meet resilience goals.
• Translate technical capabilities into actionable program use cases, ensuring client understanding and value realization

Collaboration and Consultation

• Collaborate with cross-functional teams to align client program goals and expectations into value based delivery activities.
• Provide mentorship to team members, fostering a culture of knowledge sharing and best practices.