At a Glance
- Tasks: Build and nurture client relationships while driving new business development.
- Company: Vista Civil Engineering, a dynamic and people-focused company in Tring.
- Benefits: Generous leave, private medical insurance, pension contributions, and employee discounts.
- Other info: Flexible working arrangements and fun team-building activities await you!
- Why this job: Join a young team with excellent career progression and a vibrant office culture.
- Qualifications: Sales or client relationship experience with strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Location: Tring, Hertfordshire (Southern Office)
About Us: Vista Civil Engineering specialise in new-build Section 278 and infrastructure schemes across the UK. We are seeking a motivated and personable Client Relationship Coordinator to join our growing business. This role will work closely with the Director, supporting operations nationwide, and will be primarily based in our Tring office. As a forward-thinking and people-focused company, we invest in our employees and place a strong emphasis on culture and wellbeing. As a young and dynamic organisation, we offer excellent career progression opportunities for individuals looking to develop and advance their careers.
The Role: The successful candidate will have a proven background in sales, business development, or client relationship coordination, combined with exceptional interpersonal skills. You will be confident in communicating with clients, building long-term relationships, and identifying opportunities to grow the business. Alongside a competitive basic salary, we offer an attractive bonus structure and a range of additional benefits, including:
- Generous annual leave, which increases with length of service, giving you more time to relax and recharge.
- Private medical insurance, providing access to comprehensive healthcare and peace of mind.
- Company pension, helping you plan and save for your future.
- Contributions towards gym membership and mobile phone, supporting both your health and connectivity.
- Birthday leave, including a half day off for your child’s birthday.
- Annual staff trips, offering fun, team-building opportunities.
- Cycle to work scheme, encouraging a healthier, greener commute.
- Employee discount on shopping, giving you access to savings on a range of products.
Role & Responsibilities:
- Drive new business development across the company.
- Identify and research prospective clients and new market opportunities.
- Proactively engage with prospects to arrange introductory meetings.
- Attend client meetings and deliver professional, engaging presentations.
- Act as a primary point of contact for clients, managing and nurturing relationships.
- Build, develop, and maintain strong long-term client relationships.
- Convert sales opportunities into confirmed orders.
- Work closely with the Marketing Manager on campaigns and marketing materials.
- Support and deliver targeted direct marketing initiatives.
- Attend networking events to promote the business and expand professional connections.
- Organise and attend client entertainment activities.
- Accurately maintain and update the CRM system.
- Provide ongoing support to the Director with regional and operational responsibilities.
- Based in a modern, open-plan office environment.
- Standard office hours are 8:30am – 5:00pm, with an early finish at 4:30pm on Fridays. Flexible working arrangements may be considered for the right candidate.
Candidate Profile: We are looking for a candidate who:
- Is dynamic, driven and hardworking
- Demonstrates confidence, ambition and a desire to succeed
- Is tenacious and goal-oriented, and shows energy and enthusiasm
- Possesses excellent personal and communication skills
- Maintains a positive attitude and thinks creatively
- Holds a valid UK Driving License
Application Instructions: If you believe you meet the criteria and are excited about this opportunity, please send your CV and a covering letter to: recruitment@vista-civils.co.uk Our recruitment process ensures the selection of the most suitable candidate based on relevant experience, skills, and qualifications. We are committed to equality of opportunity and welcome applications from all suitably qualified individuals.
Job Types: Full-time Pay: From £25,000.00 per year
Client Relationship Coordinator in Tring employer: Vista Civil Engineering Limited
Join a dynamic civil engineering firm in Tring that prioritises employee wellbeing and fosters a supportive work culture. With competitive salaries, a robust bonus structure, and comprehensive medical insurance, this company is dedicated to the growth and development of its employees, offering ample opportunities for career advancement while building meaningful client relationships across the nation.
Contact Details:
Vista Civil Engineering Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Coordinator in Tring
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Vista Civil Engineering Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Vista Civil Engineering Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Relationship Coordinator in Tring
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Vista Civil Engineering Limited:Your cover letter is your chance to shine! Tell us why you want to work at Vista Civil Engineering Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Vista Civil Engineering Limited!
How to prepare for a job interview at Vista Civil Engineering Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
