At a Glance
- Tasks: Build strong client relationships and grow accounts while driving results.
- Company: Join Visitor Chat, the UK's leading live chat provider in a fast-growing environment.
- Benefits: Earn £28,000–£35,000 plus bonuses, with 23 days holiday and gym discounts.
- Other info: Enjoy career development and incentives in a dynamic workplace.
- Why this job: Make an impact by managing key accounts and unlocking growth opportunities.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 28000 - 35000 £ per year.
We're hiring a Key Account Manager. Looking for a role where you can build strong client relationships, grow accounts and be rewarded for your results? Visitor Chat is the UK's leading live chat provider for the Automotive and Estate Agency sectors, and we're growing fast across the UK, USA and beyond. We're looking for a confident, commercially minded Key Account Manager to manage and develop a portfolio of established clients.
The role:
- Build strong relationships with key client accounts
- Ensure high levels of satisfaction, retention and engagement
- Identify opportunities to grow revenue across your portfolio
- Re-engage previous clients and win back business
- Attend quarterly client meetings and site visits
- Share client feedback to support product development
What we're looking for:
- Experience in account management or client-facing sales
- Strong communication and relationship-building skills
- A proactive, results-driven mindset
- Confidence identifying and closing growth opportunities
What you'll earn:
- £28,000–£35,000 basic (DOE)
- OTE £40,000+ Year 1 | £45,000+ Year 2
- Monthly & quarterly bonuses and incentives
- Plus 23 days holiday + bank holidays
- Free on-site parking
- Early Friday finish incentives
- Discounted gym membership
- Electric Car & Cycle to Work schemes
- Full training and career development
Work Location: In person. Based at Lakeside North Harbour, Cosham (Portsmouth).
Ready to join a fast-growing company with real career progression? Apply now or message us to find out more.
Key Account Manager in Portsmouth employer: Visitor Chat
At Visitor Chat, we pride ourselves on being a dynamic and rewarding employer, offering our Key Account Managers the chance to thrive in a supportive environment that values strong client relationships and results-driven performance. Located in the vibrant Lakeside North Harbour in Cosham, Portsmouth, we provide excellent benefits including competitive salaries, generous holiday allowances, and unique perks like early finishes on Fridays and discounted gym memberships, all while fostering a culture of continuous professional development and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Portsmouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and challenges so you can showcase how you can add value. Tailor your responses to highlight your experience in account management and relationship building.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and mention any key points from the conversation that you found particularly interesting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s get the ball rolling!
We think you need these skills to ace Key Account Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in account management and client-facing sales, and don’t forget to showcase those strong communication skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've built strong client relationships and driven results in previous roles.
Showcase Your Results-Driven Mindset:We love a proactive approach! In your application, mention any achievements that demonstrate your results-driven mindset. Whether it’s hitting targets or growing accounts, let us know how you’ve made an impact.
Apply Through Our Website:Ready to take the plunge? We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fast-growing team!
How to prepare for a job interview at Visitor Chat
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and drive growth for these accounts.
✨Showcase Your Communication Skills
Prepare to discuss specific examples of how you've successfully communicated with clients in the past. Highlight your relationship-building skills and be ready to explain how you handle difficult conversations or resolve conflicts.
✨Be Results-Driven
Come armed with metrics and examples that showcase your success in account management. Whether it’s revenue growth, client retention rates, or successful re-engagements, quantifying your achievements will impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client management and growth opportunities. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
