At a Glance
- Tasks: Match clients with carers and manage care schedules while ensuring compassionate service.
- Company: Fast-growing care agency dedicated to quality home care in North London.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on well-being and recognition.
- Why this job: Make a real difference in people's lives while building a top-tier care team.
- Qualifications: Experience in care recruitment or coordination, strong communication, and organisational skills.
The predicted salary is between 30000 - 42000 £ per year.
We are growing fast and looking for a motivated, roll-your-sleeves-up Recruitment & Care Coordinator to help us build and manage a top-tier care team while ensuring smooth and compassionate care delivery to our clients across North London.
Responsibilities:
- Match clients with carers based on skills, personality, and availability.
- Prepare and manage client care schedules using our rostering software.
- Act as the first point of contact for care staff and clients regarding schedule changes and queries.
- Liaise with the Registered Manager on care reviews, quality assurance, and updates to care plans.
- Lead the full-cycle recruitment process for carers, from sourcing and interviewing to compliance and onboarding.
- Develop creative local recruitment strategies (community outreach, events, digital, referrals).
- Maintain and grow a consistent pipeline of high-quality, reliable, and compassionate carers.
- Ensure a smooth, positive onboarding experience for all new hires.
- Ensure all carers are fully compliant with internal policies and CQC regulations (DBS, Right to Work, references, training).
- Maintain accurate and up-to-date records on our care management system.
- Support with CQC inspection preparation and quality audits.
- Promote a culture of recognition, respect, and retention among the care team.
- Organise regular carer check-ins, well-being activities, and team events.
- Act as a bridge between carers, office staff, clients, and families.
Qualifications:
- Proven experience in home care recruitment and/or care coordination.
- Excellent organisational and time-management skills.
- Confident communicator with a warm and professional manner.
- Strong IT and admin skills (rostering tools, applicant tracking, Microsoft 365).
- Genuine passion for delivering high-quality home care.
- Knowledge of CQC compliance and safer recruitment – useful!
- Previous experience in a fast-growing, fast-moving care agency.
- Familiarity with systems like Birdie, CarePlanner, PeoplePlanner or similar.
Care Coordinator in City of Westminster employer: Visiting Angels
As a rapidly expanding care provider in North London, we pride ourselves on fostering a supportive and dynamic work environment where our Care Coordinators play a crucial role in delivering compassionate care. We offer competitive benefits, opportunities for professional growth, and a culture that values recognition and teamwork, ensuring that every employee feels valued and empowered to make a difference in the lives of our clients. Join us to be part of a dedicated team that is committed to excellence in home care and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you're interested in on LinkedIn and engage with their posts. This shows your enthusiasm and keeps you in the loop about their latest news and job opportunities.
✨Tip Number 3
Prepare for interviews by practising common questions related to care coordination. Think about how your experience aligns with the responsibilities listed in the job description, and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance of standing out in the crowd!
We think you need these skills to ace Care Coordinator in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Care Coordinator role. Highlight any relevant experience in home care recruitment or coordination, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering high-quality home care and how your background makes you the perfect fit for our team. Keep it friendly and professional!
Show Off Your IT Skills:Since we use various rostering tools and care management systems, mention any experience you have with software like Birdie or CarePlanner. If you’re tech-savvy, let us know how you can help streamline our processes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our growing team!
How to prepare for a job interview at Visiting Angels
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with the key tasks like matching clients with carers and managing schedules. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Care Coordinator, you'll be the first point of contact for both staff and clients. Practice articulating your thoughts clearly and warmly during the interview. Use examples from your past experiences to highlight how you've effectively communicated in challenging situations.
✨Demonstrate Your Organisational Skills
Being organised is crucial in this role. Prepare to discuss how you manage your time and prioritise tasks. You might want to share specific tools or methods you use to stay on top of your responsibilities, especially if you have experience with rostering software.
✨Emphasise Your Passion for Care
Let your genuine passion for delivering high-quality home care shine through. Share stories that illustrate your commitment to compassionate care and how you've positively impacted clients' lives. This will resonate well with the interviewers and show that you're a great fit for their team.
