Freelance In-Person Event Specialist - St. Helens, UK

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist in St. Helens, UK to manage the logistics of an upcoming in‑person event. The right candidate will be based in St. Helens, UK, and have corporate event experience, entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to build in a start‑up tech environment.

Who are we? Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose‑driven employee and client engagement.

Responsibilities:

• Coordinate all event details, shipping event materials, and arranging staffing for each event.
• Serve as day‑of hands‑on, onsite Event Coordinator for fun, engaging, team‑building, social impact activities and events.
• Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org host, visit.org event coordinators, etc.
• Take ownership of in‑person events: set up, align with the onsite team, tear down, clean site areas, problem‑solve, and ensure high‑quality customer experience.
• Represent Visit.org as the onsite leader and problem‑solver.
• Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner.
• Manage check‑in process; provide a warm and friendly welcome to guests.
• Problem‑solve issues such as missing supplies, late staff, technology challenges, etc.
• Escalate issues to the Events Team when necessary to keep them informed or help problem‑solve.
• Send consistent updates, photos, and videos to the Events Team throughout the event.
• Wrap up after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center.
• Packing supplies and adding shipping labels, which may include loading boxes.

Requirements:

• Fluency in English and strong communication skills.
• Based in St. Helens, UK.
• Schedule flexibility with availability to work on a contract per‑event basis, as needed.
• Experience in complex, large‑scale events and smaller executive‑level intimate events.
• Shown experience in executing events at the highest level and continuously raising the bar on content and customer experience.
• Resourceful; able to exhibit grace under pressure and be solutions‑minded in ambiguous situations.
• Quick thinker – capable of backing up the back‑up plan and problem‑solving on the fly.
• Self‑starter who is organized and detail‑oriented.
• Enjoy building relationships with customers and customer service.
• Experience with group facilitation and managing group dynamics.
• Work flexible hours, including nights and weekends, as needed.
• Willing and eager to travel to various areas of the local region.
• Super strong interpersonal and customer service skills, especially in fast‑paced situations.
• Able to wear many hats and take on varied tasks and projects.
• Comfortable being present and interacting with large crowds.

Physical Demands:

• Able to lift, slide, and carry up to 30 lbs.
• Able to stand for an extended period of time.

Benefits:

• Competitive hourly rate.
• The chance to do meaningful and impactful work.
• The opportunity to meet with social impact‑minded individuals.
• A chance to build your experience for your resume.
• Potential for recurring freelance employment with Visit.org.

This is an on‑location, in‑person, per event contract role in St. Helens, UK. This role is open only to those candidates already based in St. Helens, UK. No relocation packages are offered at this time.