Freelance In-Person Event Specialist - London, UK

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist in London, UK to help manage the logistics of an upcoming in‑person event, which will be held live in a nearby city. The right candidate will be based in London and have corporate event experience, an entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to thrive in a start‑up tech environment.

Who are we?

Visit.org helps companies discover and book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team‑based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders with highly scalable, culturally appropriate content for purpose‑driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more.

Responsibilities

• Our team will set you up for success by coordinating all the event details, shipping event materials, and arranging staffing for each event. We need YOU to be our day‑of, hands‑on, on‑ground event coordinator for fun, engaging, team‑building, social impact activities that support a great cause.
• Event preparation: join virtual planning meetings ahead of each event with all parties — corporate partner, nonprofit partner, Visit.org event host, and Visit.org event coordinators.
• Take ownership and responsibility of our in‑person events: be on‑site to set up, align with the on‑site team, tear down, clean site areas, problem‑solve, and ensure a high‑quality customer experience.
• Be the Visit.org representative, leader, and problem solver at events.
• Align roles and responsibilities with the on‑site team: event host, nonprofit organization, venue, additional staff, and corporate partner.
• Manage check‑in process for in‑person events; provide a warm and friendly welcome to guests.
• Problem‑solve issues such as missing supplies, late staff, technology challenges, etc.
• Escalate issues to the Events Team when necessary to keep them informed or help problem‑solve.
• Send consistent updates, photos, and videos to the Events Team throughout the event.
• Break down after the event ends, helping to clean the site and repackage and ship all materials back to the distribution centre.
• Pack supplies and add shipping labels which may include loading boxes.

Requirements

• Fluency in English and strong communication skills.
• Based in London, UK.
• Schedule flexibility with availability to work on a contract per‑event basis, as needed.
• Experience in complex, large‑scale events and smaller executive‑level intimate events.
• Demonstrated experience in executing events at the highest level and continuously raising the bar on content and the customer experience.
• Resourcefulness, grace under pressure, and a solutions‑minded approach in ambiguous situations.
• Quick thinker — capable of problem‑solving on the fly.
• Self‑starter who is organized and detail‑oriented.
• Loves building relationships with customers and enjoys customer service.
• Experience with group facilitation and managing group dynamics.
• Ability to work flexible hours, including nights and weekends, as needed.
• Willingness and eagerness to travel to various areas of the local region.
• Strong interpersonal and customer‑service skills, especially in fast‑paced situations.
• Able to wear many hats and take on varied tasks and projects.
• Comfort in being present and interacting with large crowds.
• Physical Demands:

• Able to lift, slide, and carry up to 30 lbs.
• Able to stand for an extended period of time.

This is an on‑location, in‑person, per‑event contract role in London, UK. This role is open only to candidates already based in London. No relocation packages are offered at this time.

Benefits

• Competitive hourly rate.
• The chance to do meaningful and impactful work.
• The opportunity to meet with social impact‑minded individuals.
• A chance to build your experience for your resume!
• Potential for recurring freelance employment with Visit.org.