Freelance In-Person Event Specialist - Northampton, UK

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist in Northampton, UK to help manage the logistics of an upcoming in‑person event. The right candidate will be based in Northampton, UK, and have corporate event experience, entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to thrive in a start‑up tech environment.

Who are we? Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team‑based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose‑driven employee and client engagement.

Responsibilities:

• Coordinate all event details, ship event materials, and arrange staffing for each event.
• Participate in virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc.
• Take ownership and responsibility of our in‑person events: be on‑site to set up, align with the on‑site team, tear down, clean site areas, problem‑solve, and ensure high‑quality customer experience.
• Serve as the Visit.org representative, leader, and problem solver at events.
• Align roles and responsibilities with the on‑site team: event host, nonprofit organization, venue, additional staff, and corporate partner.
• Manage the check‑in process for in‑person events; providing a warm and friendly welcome to guests.
• Problem‑solve issues such as missing supplies, late staff, technology challenges, etc.
• Escalate issues to the Events Team when necessary to keep them informed or help problem‑solve.
• Send consistent updates, photos, and videos to the Events Team throughout the event.
• Break down after the event ends, helping to clean the site and repackage and ship all materials back to the distribution centre.
• Packing supplies and adding shipping labels, which may include loading boxes.

Qualifications:

• Fluency in English and strong communication skills.
• Based in Northampton, UK.
• Schedule flexibility with availability to work on a contract per‑event basis, as needed.
• Experience in complex, large‑scale events and smaller executive‑level intimate events.
• Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience.
• Resourcefulness, ability to exhibit grace under pressure, and be solutions‑minded in ambiguous situations.
• Quick thinker — able to problem‑solve on the fly.
• Self‑starter who is organized and detail‑oriented.
• Enjoy building relationships with customers and delivering customer service.
• Experience with group facilitation and managing group dynamics.
• Work flexible hours, including nights and weekends, as needed.
• Willing and eager to travel to various areas of the local region.
• Excellent interpersonal and customer service skills, especially in fast‑paced situations.
• Able to wear many hats and take on varied tasks and projects.
• Comfortable being present and interacting with large crowds.

Physical demands:

• Able to lift, slide, and carry up to 30 lbs.
• Able to stand for an extended period of time.

Benefits:

• Competitive hourly rate.
• The chance to do meaningful and impactful work.
• The opportunity to meet with social impact‑minded individuals.
• A chance to build your experience for your resume!
• Potential for recurring freelance employment with Visit.org.

This is an on‑location, in‑person, per‑event contract role in Northampton, UK. This role is open only to candidates already based in Northampton, UK. No relocation packages are offered at this time.