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- Tasks: Lead a vibrant team to deliver exceptional dining experiences at Mizu.
- Company: Join the award-winning Lake District Hotels family in a stunning location.
- Benefits: Competitive salary, live-in accommodation, staff meals, and career progression opportunities.
- Why this job: Be part of a unique pan-Asian restaurant and make every guest's visit memorable.
- Qualifications: Previous supervisory experience and a passion for service excellence.
- Other info: Enjoy 28+ days holiday, monthly prize draws, and a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
About Mizu
Situated at Lodore Falls Hotel & Spa on the shores of Derwentwater, Mizu is a stylish pan-Asian dining experience that brings together Japanese, Korean, Chinese, Vietnamese and Thai cuisine in a beautiful Lake District setting. With a relaxed, Zen-inspired décor, riverside terrace and open-plan kitchen, guests enjoy everything from sushi and sashimi to fragrant curries, grilled meats and our signature Asian-inspired afternoon tea.
The Role – Restaurant Supervisor
As Restaurant Supervisor at Mizu you will play a key role in delivering exceptional service, supporting the Restaurant Manager and guiding our team to ensure every guest has a seamless and memorable dining experience. Your responsibilities will include:
- Supervising and supporting front-of-house team members during service (Breakfast, lunch and evening)
- Ensuring high standards of service, presentation and guest experience are maintained consistently
- Assisting in training, mentoring and coaching the team to deliver the Mizu brand
- Helping manage reservations, guest arrivals and floor operations to ensure smooth flow
- Monitoring and maintaining dining room ambience, table settings, cleanliness and presentation
- Liaising closely with kitchen and bar teams to ensure excellent coordination and service delivery
- Handling guest enquiries, feedback and service recovery in a friendly and professional manner
- Supporting stock control, ordering, and ensuring compliance with health & safety, licensing and hygiene standards
- Standing in for the Restaurant Manager when required and contributing to team meetings, service planning and seasonal menu roll-outs
What We’re Looking For
- Previous supervisory experience in a high-volume, fine or casual dining environment
- Strong leadership skills and a natural ability to motivate others
- Excellent communication and organisational skills
- Confident guest-facing manner with a passion for delivering service with warmth and attention to detail
- A genuine interest in pan-Asian cuisine and a desire to learn and promote our unique offering
- Flexibility to different shifts, weekends and bank holidays as required
- A team-player attitude and an appetite for working in a dynamic hotel-restaurant environment
What We Offer
- Competitive salary and benefits package
- Live in accommodation (if needed)
- Opportunity to work in a stunning location within the Lake District, alongside a dedicated and passionate team
- Staff meals and discounted stays within our hotel group
- Ongoing training and development, including opportunities for career progression
- Pension scheme
- Yearly staff appreciation awards hosted by the Directors
- Free staff Employee Assistance Programme
- Outstanding employee of the quarter award
- Refer a friend scheme to earn up to £500
- Monthly staff prize draws
- 28+ days holidays increasing by one day every year after 5 years up to 33 years
- A role where you can bring energy, creativity and service excellence to a truly unique dining destination
Who we are
Our Lake District Hotels are a distinctive collection of six award-winning hotels in the Lake District, owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4-star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick – our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.
The Lodore Falls & Spa Hotel boasts 87 bedrooms and Suites and luxurious Spa. With a Newly refurbished Falls Brasserie Restaurant & award-winning Mizu offering diners an authentic Pan-Asian restaurant experience, against the spectacular backdrop of the Lodore Falls waterfall, the hotel provides the ideal setting for weddings and fine dining. The Lake View lounge bar, conservatory and outdoor terrace offer the perfect location to relax whilst taking in the spectacular views of Derwentwater and the surrounding mountains or relaxing by the open fires.
Restaurant Supervisor – Mizu Pan Asian Restaurant Lake District Hotels in Plymouth employer: Visit Lake District
Contact Detail:
Visit Lake District Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor – Mizu Pan Asian Restaurant Lake District Hotels in Plymouth
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Mizu for a meal or a drink. This way, you can experience the atmosphere and service first-hand, which will help you connect with the team during your chat.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or handled a tricky situation. We love hearing about how you’ve made a difference in a busy dining environment.
✨Tip Number 3
Be ready to talk about pan-Asian cuisine! Brush up on your knowledge of different dishes and flavours. Showing genuine interest in what we offer at Mizu will definitely impress us and show you’re the right fit.
✨Tip Number 4
Don’t forget to ask questions! We want to see your enthusiasm for the role. Inquire about team dynamics, training opportunities, or even the seasonal menu. It shows you’re keen and ready to jump in!
We think you need these skills to ace Restaurant Supervisor – Mizu Pan Asian Restaurant Lake District Hotels in Plymouth
Some tips for your application 🫡
Show Your Passion for Pan-Asian Cuisine: When you're writing your application, let us know why you're excited about working with pan-Asian cuisine. Share any experiences you've had with these flavours or dishes, and how you can bring that enthusiasm to Mizu.
Highlight Your Supervisory Experience: Make sure to emphasise your previous supervisory roles in high-volume dining environments. We want to see how you've led teams and ensured exceptional service, so share specific examples that showcase your leadership skills.
Tailor Your Application to Us: Take a moment to read through the job description and align your application with what we're looking for. Use similar language and highlight the skills and experiences that match our needs at Mizu.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Mizu!
How to prepare for a job interview at Visit Lake District
✨Know Your Pan-Asian Cuisine
Familiarise yourself with the different types of dishes offered at Mizu, from sushi to curries. Being able to discuss your favourite dishes and their ingredients will show your genuine interest in the cuisine and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your previous supervisory roles where you successfully motivated your team or handled a challenging situation. Highlighting your leadership style and how you can support the Restaurant Manager will demonstrate that you're ready for the responsibilities of the role.
✨Practice Your Guest Interaction
Since this role involves a lot of guest-facing duties, practice how you would handle various guest scenarios. Think about how you would respond to feedback or complaints, ensuring you convey warmth and professionalism in your answers.
✨Understand the Importance of Ambience
Research how dining ambience affects guest experience. Be prepared to discuss how you would maintain a welcoming atmosphere at Mizu, including table settings and cleanliness, as well as how you would coordinate with kitchen and bar teams for seamless service.