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- Tasks: Clean guest rooms and public areas to ensure a top-notch experience.
- Company: Join the friendly team at Lakeside Hotel & Spa, owned by Classic Lodges.
- Benefits: Enjoy tips, extra holiday days, discounts, and free meals on duty.
- Why this job: Be part of a team that creates unforgettable guest experiences by the beautiful lake.
- Qualifications: Attention to detail and a passion for guest service are key.
- Other info: Full training provided; evening shifts required.
The predicted salary is between 1300 - 1600 £ per month.
Lakeside Hotel & Spa on the Southern shores of Windermere (1 mile from Newby Bridge) is owned by Classic Lodges. We have 83 luxury bedrooms, fine dining restaurant, brasserie, pool, spa and conference suite ‘overlooking nothing but the lake’. We have a really friendly team and are always looking for positive and enthusiastic individuals to come on board. We are currently recruiting for the position of Housekeeping Assistant. Role will involve some evening work.
Responsibilities:
- Cleaning guest rooms, public areas and leisure facilities to our hotel standards.
- Paying close attention to detail by not compromising on quality standards.
- Having a passion for guest service and taking ownership of the guest experience.
- Being organised and proactive in managing your tasks.
- React to guest requests so that we exceed expectations.
Qualifications:
- Have good attention to details.
- Care about creating an outstanding guest experience.
- Be punctual.
- Be friendly and able to work as part of a team.
- Full driving licence and access to own vehicle, due to location and shifts.
Benefits:
- Share of monthly tips (circa £1 per hour worked).
- Extra holiday days for each year’s service (max 33 days).
- Employee Assistance Programme – Hospitality Action.
- Discounted Bed & Breakfast stays at hotels within the group (£25 per night).
- Discounted F&B (Food 35% & Beverage 50% – when eating) when staying at a Classic Lodges Hotel.
- Free meals on duty.
- Access to training courses and apprenticeships.
- Annual Long Service, Employee of the Quarter & Special Awards.
- Annual Long Service Dinner (for those with 5+ years service).
- Group Annual Awards Dinner, Harrogate.
Experience is preferable, but not essential as full training will be given. Role will involve some evening work.
Housekeeping Assistant Classic Lodges in Harrogate employer: Visit Lake District
Contact Detail:
Visit Lake District Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant Classic Lodges in Harrogate
✨Tip Number 1
Get to know the Lakeside Hotel & Spa! Research their values and what makes them unique. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm for their team.
✨Tip Number 2
Show off your attention to detail! During your interview, share examples of how you've gone above and beyond in previous roles. This will highlight your commitment to quality, which is key for a Housekeeping Assistant.
✨Tip Number 3
Be proactive! If you get the chance, ask questions about the role and the team dynamics. This shows that you're not just interested in the job, but also in being a part of their friendly team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Classic Lodges family. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeping Assistant Classic Lodges in Harrogate
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for guest service shine through! We love seeing candidates who are excited about creating outstanding experiences for our guests.
Attention to Detail is Key: Make sure to highlight your attention to detail in your application. We’re all about maintaining high standards, so share any relevant experiences that showcase your ability to keep things spick and span!
Be Organised and Proactive: In your written application, mention how you manage your tasks effectively. We appreciate candidates who can demonstrate their organisational skills and proactive approach to work.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board with our friendly team at Classic Lodges.
How to prepare for a job interview at Visit Lake District
✨Know the Hotel Inside Out
Before your interview, take some time to research Lakeside Hotel & Spa. Familiarise yourself with its amenities, services, and the overall guest experience they aim to provide. This will not only show your enthusiasm but also help you tailor your answers to align with their values.
✨Showcase Your Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. Prepare examples from your past experiences where you demonstrated this skill. Whether it’s ensuring cleanliness or enhancing guest satisfaction, be ready to discuss how you can maintain high standards in your work.
✨Emphasise Teamwork and Positivity
Classic Lodges values a friendly team environment. During the interview, highlight your ability to work well with others and share instances where you contributed positively to a team. A positive attitude can go a long way in making a great impression!
✨Prepare for Guest Interaction Scenarios
Since the role involves reacting to guest requests, think of scenarios where you went above and beyond for someone. Be prepared to discuss how you would handle various situations to exceed guest expectations, showcasing your passion for service.