Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage ticketing services and provide a top-notch sales experience for customers.
- Company: Woolwich Works, a vibrant venue with a focus on community and diversity.
- Benefits: Competitive salary of £30,000, full-time hours, and a dynamic work environment.
- Why this job: Be at the heart of exciting events and help create memorable experiences for audiences.
- Qualifications: Experience in managing box office services and ticketing systems is essential.
- Other info: Join a diverse team and enjoy opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Woolwich Works is looking for a Box Office Manager to manage Woolwich Works’ ticketing services: providing a first class sales experience to customers, administering the ticketing system, setting up facilities and shows, managing allocations, settlements and reporting. They will ensure that Woolwich Works delivers a high-quality ticketing service to ticket buyers, promoters, producers, and hirers, being responsible for web, phone and counter ticketing, and leading the Operations team to deliver in‑venue sales and support.
Woolwich Works is looking for somebody with good experience of managing box office services. You don’t necessarily have to have worked in a large venue, but you need to be used to administering all aspects of a ticketing operation end to end, and to dealing with an ever‑changing variety of different shows and setups. You need to have experience of ticketing system administration and dealing with promoters and agents and be comfortable being based in the ‘back office’ as well as front of house. You’ll be happy manning the ticketing desk, supporting other staff to sell tickets for smaller events and proactive in finding ways to drive traffic that leads to sales. You’ll be a confident and capable communicator, tech savvy with good people skills yet a self‑sufficient self‑starter. Tangible experience of managing a ticketing operation to drive sales, increase yield and venue revenue will be an advantage.
To apply for this role, visit https://apply.woolwich.works/. You will be directed to Woolwich Works' portal to complete the online application form no later than 23:59 hrs on Sunday 7th January 2024 (the ‘closing date’). Woolwich Works reserves the right to close this application early if a high number of applications have been received already. Application is made through the submission of a CV and covering letter. The covering letter is entered as free text in the portal itself and your CV should be uploaded. Woolwich Works is proud of the diversity of our community and aims to build a team that represents it. We therefore particularly welcome applications from people from black, Asian and ethnically‑diverse backgrounds, and those identifying as D/deaf or disabled.
Location: The Fireworks Factory, Royal Arsenal, Woolwich, London, SE18 6HD
Box Office Manager - Woolwich Works employer: Visit Greenwich
Contact Detail:
Visit Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Manager - Woolwich Works
✨Tip Number 1
Get to know the venue! Familiarise yourself with Woolwich Works and its ticketing system. Understanding the ins and outs of the place will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with people in the industry, attend events, and engage with others on social media. Building relationships can lead to opportunities and insider tips that might just give you the edge.
✨Tip Number 3
Show off your skills! Prepare examples of how you've successfully managed ticketing operations in the past. Be ready to discuss how you’ve driven sales and improved customer experiences – this is your chance to shine!
✨Tip Number 4
Apply through our website! Don’t forget to submit your application via the Woolwich Works portal. It’s the best way to ensure your CV and cover letter get seen by the right people. Plus, it shows you’re serious about the role!
We think you need these skills to ace Box Office Manager - Woolwich Works
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing box office services. We want to see how you've handled ticketing operations and dealt with promoters, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for ticketing and customer service. We love a good story, so share your experiences that relate to the role and why you’re the perfect fit.
Show Off Your Tech Savvy: Since we’re looking for someone who’s tech savvy, mention any ticketing systems you’ve worked with. If you’ve got experience with specific software or tools, let us know – it could give you an edge!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application goes straight to us. Remember, the deadline is 23:59 hrs on Sunday 7th January 2024, so get your application in early!
How to prepare for a job interview at Visit Greenwich
✨Know Your Ticketing Systems
Make sure you brush up on the ticketing systems you’ve used in the past. Be ready to discuss how you've administered these systems and any challenges you've faced. Woolwich Works will want to know how tech-savvy you are, so be prepared to share specific examples of how you've improved processes or solved problems.
✨Showcase Your Customer Service Skills
As a Box Office Manager, providing a first-class sales experience is key. Think of examples where you've gone above and beyond for customers. Whether it’s resolving an issue or enhancing their experience, having a few stories ready will demonstrate your commitment to excellent service.
✨Demonstrate Your Team Leadership
Woolwich Works is looking for someone who can lead the Operations team effectively. Prepare to talk about your leadership style and how you've motivated your team in previous roles. Highlight any experiences where you’ve successfully managed staff during busy events or implemented new strategies to drive sales.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to ticketing operations. For example, how would you handle a last-minute change in show allocations? Practising your responses to these types of questions will help you think on your feet and show that you're proactive and adaptable.
