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- Tasks: Manage ticketing services and provide a top-notch sales experience for customers.
- Company: Woolwich Works, a vibrant venue with a focus on community and diversity.
- Benefits: Competitive salary of £30,000, full-time hours, and a dynamic work environment.
- Other info: Join a diverse team and enjoy opportunities for personal and professional growth.
- Why this job: Be at the heart of exciting events and help create memorable experiences for audiences.
- Qualifications: Experience in managing box office services and ticketing systems is essential.
The predicted salary is between 30000 - 30000 £ per year.
Woolwich Works is looking for a Box Office Manager to manage Woolwich Works’ ticketing services: providing a first class sales experience to customers, administering the ticketing system, setting up facilities and shows, managing allocations, settlements and reporting. They will ensure that Woolwich Works delivers a high-quality ticketing service to ticket buyers, promoters, producers, and hirers, being responsible for web, phone and counter ticketing, and leading the Operations team to deliver in‑venue sales and support.
Woolwich Works is looking for somebody with good experience of managing box office services. You don’t necessarily have to have worked in a large venue, but you need to be used to administering all aspects of a ticketing operation end to end, and to dealing with an ever‑changing variety of different shows and setups. You need to have experience of ticketing system administration and dealing with promoters and agents and be comfortable being based in the ‘back office’ as well as front of house. You’ll be happy manning the ticketing desk, supporting other staff to sell tickets for smaller events and proactive in finding ways to drive traffic that leads to sales. You’ll be a confident and capable communicator, tech savvy with good people skills yet a self‑sufficient self‑starter. Tangible experience of managing a ticketing operation to drive sales, increase yield and venue revenue will be an advantage.
To apply for this role, visit https://apply.woolwich.works/. You will be directed to Woolwich Works' portal to complete the online application form no later than 23:59 hrs on Sunday 7th January 2024 (the ‘closing date’). Woolwich Works reserves the right to close this application early if a high number of applications have been received already. Application is made through the submission of a CV and covering letter. The covering letter is entered as free text in the portal itself and your CV should be uploaded. Woolwich Works is proud of the diversity of our community and aims to build a team that represents it. We therefore particularly welcome applications from people from black, Asian and ethnically‑diverse backgrounds, and those identifying as D/deaf or disabled.
Location: The Fireworks Factory, Royal Arsenal, Woolwich, London, SE18 6HD
Box Office Manager - Woolwich Works in London employer: Visit Greenwich
Contact Detail:
Visit Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Manager - Woolwich Works in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Woolwich Works and its ticketing system. Understanding the ins and outs of the place will help you stand out during interviews and show your genuine interest.
✨Tip Number 2
Network like a pro! Connect with people in the industry, attend events, and engage with promoters and agents. Building relationships can lead to opportunities that aren’t even advertised yet.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with ticketing systems and how you've used them to drive sales. Highlight any innovative solutions you've implemented in past roles.
✨Tip Number 4
Apply through our website! Don’t miss out on this opportunity—head over to https://apply.woolwich.works/ and submit your application before the deadline. We want to see what you’ve got!
We think you need these skills to ace Box Office Manager - Woolwich Works in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing box office services. Use keywords from the job description to show that you’re a perfect fit for the role at Woolwich Works.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've successfully managed ticketing operations and driven sales in the past. Keep it engaging and relevant!
Show Off Your People Skills: Since this role involves a lot of communication, don’t forget to mention your people skills. Whether it’s dealing with promoters or helping customers at the ticketing desk, let us know how you excel in these areas.
Apply Through Our Website: Remember, the best way to apply is through our website! Head over to https://apply.woolwich.works/ and complete the online application form before the deadline. We can’t wait to see your application!
How to prepare for a job interview at Visit Greenwich
✨Know Your Ticketing Systems
Make sure you brush up on the ticketing systems you’ve used in the past. Be ready to discuss how you’ve administered these systems and any challenges you faced. Woolwich Works will want to know how tech-savvy you are, so highlight your experience with different platforms.
✨Showcase Your Customer Service Skills
Since this role involves providing a first-class sales experience, prepare examples of how you've handled customer interactions in previous roles. Think about times when you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Flexibility
Woolwich Works is looking for someone who can adapt to various shows and setups. Be prepared to discuss how you’ve managed changing priorities in past roles. Share specific instances where you successfully juggled multiple tasks or adapted to last-minute changes.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about Woolwich Works’ ticketing operations and their expectations for the Box Office Manager. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.