Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage ticketing services and provide a top-notch sales experience for customers.
- Company: Woolwich Works, a vibrant venue with a focus on community and diversity.
- Benefits: Competitive salary of £30,000, full-time hours, and a dynamic work environment.
- Why this job: Join a creative team and help deliver unforgettable experiences through ticketing.
- Qualifications: Experience in managing box office services and ticketing systems is essential.
- Other info: Great opportunity for career growth in a supportive and diverse workplace.
The predicted salary is between 30000 - 42000 £ per year.
Woolwich Works is looking for a Box Office Manager to manage Woolwich Works’ ticketing services: providing a first class sales experience to customers, administering the ticketing system, setting up facilities and shows, managing allocations, settlements and reporting. They will ensure that Woolwich Works delivers a high-quality ticketing service to ticket buyers, promoters, producers, and hirers, being responsible for web, phone and counter ticketing, and leading the Operations team to deliver in‑venue sales and support.
Contract Type: Permanent, Full Time (40 hours per week)
Salary: £30,000 per annum
Is this job for you? Woolwich Works is looking for somebody with good experience of managing box office services. You don’t necessarily have to have worked in a large venue, but you need to be used to administering all aspects of a ticketing operation end to end, and to dealing with an ever‑changing variety of different shows and setups. You need to have experience of ticketing system administration and dealing with promoters and agents and be comfortable being based in the ‘back office’ as well as front of house.
You’ll be happy manning the ticketing desk, supporting other staff to sell tickets for smaller events and proactive in finding ways to drive traffic that leads to sales. You’ll be a confident and capable communicator, tech savvy with good people skills yet a self‑sufficient self‑starter. Tangible experience of managing a ticketing operation to drive sales, increase yield and venue revenue will be an advantage.
How to apply: To apply for this role, visit Woolwich Works' portal to complete the online application form no later than 23:59 hrs on Sunday 7th January 2024 (the ‘closing date’). Woolwich Works reserves the right to close this application early if a high number of applications have been received already. Application is made through the submission of a CV and covering letter. The covering letter is entered as free text in the portal itself and your CV should be uploaded.
Woolwich Works is proud of the diversity of our community and aims to build a team that represents it. We therefore particularly welcome applications from people from black, Asian and ethnically‑diverse backgrounds, and those identifying as D/deaf or disabled.
Location: The Fireworks Factory, Royal Arsenal, Woolwich, London, SE18 6HD
Box Office Manager - Woolwich Works employer: Visit Greenwich
Contact Detail:
Visit Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Manager - Woolwich Works
✨Tip Number 1
Get to know the venue! Before your interview, do a bit of research on Woolwich Works. Familiarise yourself with their shows and ticketing processes. This will show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your people skills! As a Box Office Manager, you'll be dealing with all sorts of customers and promoters. Role-play common scenarios with a friend to boost your confidence and communication skills before the big day.
✨Tip Number 3
Show off your tech savvy! Brush up on any ticketing systems you’ve used in the past and be ready to discuss how you've used them to drive sales. If you can demonstrate your ability to adapt to new tech, you’ll stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! Make sure you submit your CV and covering letter via the Woolwich Works portal. It’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Box Office Manager - Woolwich Works
Some tips for your application 🫡
Show Your Ticketing Experience: Make sure to highlight your experience in managing box office services. We want to see how you've handled ticketing operations in the past, so don’t hold back on those details!
Tailor Your Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Woolwich Works. We love seeing enthusiasm and a personal touch, so let your personality come through.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your CV and cover letter are easy to read and straight to the point.
Apply Through Our Website: Don’t forget to apply through our portal! It’s the easiest way for us to receive your application, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Visit Greenwich
✨Know Your Ticketing Systems
Make sure you brush up on the ticketing systems you've used in the past. Be ready to discuss how you've administered these systems and any challenges you've faced. Woolwich Works will want to know how tech-savvy you are, so highlight your experience with different platforms.
✨Showcase Your Customer Service Skills
As a Box Office Manager, providing a first-class sales experience is key. Prepare examples of how you've handled customer inquiries or resolved issues in previous roles. This will demonstrate your ability to communicate effectively and keep customers happy.
✨Be Ready for Scenario Questions
Expect questions about managing ticket allocations and dealing with promoters. Think of specific scenarios where you successfully navigated challenges in ticketing operations. This will show that you're not just experienced but also proactive in finding solutions.
✨Demonstrate Your Leadership Qualities
Since you'll be leading the Operations team, prepare to discuss your leadership style. Share examples of how you've motivated a team or improved processes in previous roles. Woolwich Works will be looking for someone who can inspire others while driving sales.
