At a Glance
- Tasks: Own complex technical incidents in CCTV and telematics, driving investigations to resolution.
- Company: Join VisionTrack, a leader in connected hardware and cloud platforms.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on innovation and customer satisfaction.
- Why this job: Make a real impact by solving technical challenges and collaborating with diverse teams.
- Qualifications: Experience in technical support and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 £ per year.
Vision Track is seeking a Senior Technical Support Specialist to join our hybrid team in the United Kingdom.
You will own complex technical incidents across CCTV, video telematics, connected hardware and cloud platforms, acting as an escalation point from 1st/2nd line support and driving investigations through to resolution.
You will collaborate with customers, field engineers, Product, Development and Operations, diagnose faults, review logs, and craft clear, evidence-based updates.
#J-18808-Ljbffr
Senior Technical Support Specialist – CCTV & Telematics employer: VisionTrack
VisionTrack is an exceptional employer located in the vibrant town of Tunbridge Wells, offering a dynamic work culture that fosters collaboration and innovation. As a Test Engineer, you'll have access to cutting-edge technology and opportunities for professional growth in the rapidly evolving field of IoT and embedded systems. With a focus on employee development and a supportive team environment, VisionTrack is committed to shaping the future of connected vehicle technology while ensuring a rewarding and meaningful career for its staff.
