VisionTrack in Tunbridge Wells is seeking a hands-on Technical Support Manager to lead our 1st and 2nd Line teams. You will coach and develop staff, manage escalations and drive service excellence across hardware, software and cloud platforms.
You'll work closely with Engineering, Product and Customer Experience to resolve complex issues, improve SLAs and deliver outstanding customer service while shaping a high-performing support function in a fast-paced AI-powered video telematics business.
Technical Support Manager – Fleet IoT & Telematics in Royal Tunbridge Wells employer: VisionTrack
VisionTrack is an exceptional employer located in Tunbridge Wells, offering a hybrid work model that promotes flexibility and work-life balance. With a strong focus on innovation and employee development, VisionTrack provides ample opportunities for growth within a collaborative and dynamic work culture, where your contributions directly impact the success of cutting-edge video telematics solutions.
