At a Glance
- Tasks: Support customers and manage accounts while delivering top-notch service.
- Company: Join VisionTrack, a leader in AI video telematics and connected fleet data.
- Benefits: Enjoy a hybrid work model, competitive salary, and growth opportunities.
- Other info: Dynamic team environment with potential for career advancement.
- Why this job: Make a real difference in customer experience with innovative technology.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Vision Track, the leading global provider of AI video telematics and connected fleet data, is seeking a Customer Experience Advisor to support selected customers and manage accounts.
You will handle orders, inquiries, SLA monitoring, RMAs, and cross-functional coordination while delivering high standards of service.
The role is based at our Tunbridge Wells office with a hybrid pattern after the first month.
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Customer Experience & Account Support Specialist employer: VisionTrack
VisionTrack is an exceptional employer located in the vibrant town of Tunbridge Wells, offering a dynamic work culture that fosters collaboration and innovation. As a Test Engineer, you'll have access to cutting-edge technology and opportunities for professional growth in the rapidly evolving field of IoT and embedded systems. With a focus on employee development and a supportive team environment, VisionTrack is committed to shaping the future of connected vehicle technology while ensuring a rewarding and meaningful career for its staff.
