At a Glance
- Tasks: Lead a team and manage daily store operations while ensuring excellent customer service.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and 33 days annual leave.
- Other info: Flexible working hours and opportunities for personal growth in a dynamic retail environment.
- Why this job: Kickstart your career with a 6-month training programme to become a Store Manager.
- Qualifications: Strong leadership skills, great communication, and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
At Vision Express, you’ll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager.
You’ll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You’ll manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues.
You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we’re sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth.
- Support your colleagues in store with your strong leadership and management skills.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Confidence, passion, drive and enthusiasm.
- Support with the instore recruitment process.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers ‘See More and Be More’.
Anything else you should know?
- Sales and performance-based bonus.
- Targeted incentives.
- Competitive pension scheme.
- Private medical cover for you and your family.
- Life Assurance - 4 x your basic annual salary.
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
- And so much more!
Store Manager Designate in Cardiff employer: Visionexpresscareers
Vision Express is an exceptional employer that prioritises employee development through its comprehensive 6-month training programme for aspiring Store Managers in Cardiff. With a strong focus on collaboration and outstanding customer service, employees benefit from a supportive work culture that encourages growth and achievement, making it a rewarding place to build a career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Designate in Cardiff
✨Tip Number 1
Get to know Vision Express inside out! Familiarise yourself with our brand, values, and the products we offer. This will not only help you in interviews but also show your genuine interest in becoming a Store Manager.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've successfully managed a team or handled a challenging situation. This will come in handy during interviews when discussing your fit for the role.
✨Tip Number 4
Be ready to discuss flexibility! Since we’re open to tailoring hours to fit your lifestyle, think about what your ideal working week looks like and be prepared to share that during your interview.
We think you need these skills to ace Store Manager Designate in Cardiff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping customers 'See More and Be More'. Share any relevant experiences that highlight your passion for customer service and retail.
Tailor Your CV:Make sure your CV is tailored to the Store Manager Designate role. Highlight your leadership skills, experience in managing teams, and any achievements in sales performance. We love seeing how you've made a difference in previous roles!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific examples of your skills and experiences, so don’t be shy about sharing them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Visionexpresscareers
✨Know the Brand Inside Out
Before your interview, make sure you research Vision Express thoroughly. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager Designate, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or handled challenging situations. Highlight how you can motivate and support your colleagues to achieve sales targets.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific situations, such as dealing with an unhappy customer or managing staff schedules. Practising these scenarios will help you articulate your thought process clearly.
✨Discuss Flexibility Openly
Since Vision Express is open to discussing flexible working options, be ready to share your ideal working week. This shows that you're proactive and willing to find a solution that works for both you and the company, which is a great way to start building rapport.