At a Glance
- Tasks: Build and nurture long-term client relationships while driving business growth.
- Company: Join Vision33, a leading digital transformation partner with a people-centred culture.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and professional development opportunities.
- Other info: Be part of a supportive team that values collaboration and personal growth.
- Why this job: Make a real impact by helping businesses thrive with innovative software solutions.
- Qualifications: 5+ years in client relationship management and experience with business software solutions.
The predicted salary is between 36000 - 60000 € per year.
Are you passionate about technology and motivated by helping businesses achieve meaningful results? Do you enjoy building long-term client relationships and identifying opportunities that genuinely add value? If so, we would be delighted to hear from you.
At Vision33, we combine best-in-class cloud technology with deep industry expertise to deliver ERP and business solutions that drive sustainable growth. As we continue to expand across the UK, we are looking for a Customer Relationship Manager to join our established and growing team.
The Role
As a Customer Relationship Manager, you will be responsible for nurturing and developing relationships with our UK client base. Acting as a trusted adviser, you will work consultatively to understand each client's priorities and identify opportunities to support their growth through our solutions.
Key Responsibilities
- Primary Client Contact: Serve as the main point of contact for assigned UK clients, providing proactive, consultative support.
- Account Planning: Develop and implement structured account management plans, with a focus on key accounts and affiliated businesses.
- Commercial Growth: Identify and progress sales opportunities aligned to both client objectives and regional ARR targets.
- Client Retention: Build strong relationships with key decision-makers, partners, and internal stakeholders to ensure long-term client satisfaction and retention.
- Forecasting & Reporting: Monitor account performance, pipeline activity, and demand forecasting to support strategic planning.
- Regional Contribution: Play an active role in supporting the continued growth of our UK business.
What We're Looking For
Experience
- Minimum of 5 years' experience in client relationship or account management, with exposure to sales.
- At least 5 years' experience selling and supporting business software solutions and/or SaaS technologies within the SME or mid-market sector.
- Experience with ERP solutions such as SAP, Sage, Microsoft or Epicor would be advantageous.
Skills & Attributes
- Strong commercial acumen and understanding of business operations.
- Working knowledge of accounting principles (or willingness to develop this knowledge).
- Excellent communication, relationship-building, and negotiation skills.
- A consultative approach with a clear focus on delivering value.
- Highly organised and comfortable working within defined processes and systems.
- Results-driven, with the ability to manage performance against targets.
- Willingness to travel within the UK as required.
Why Join Vision33?
- Professional Development: We are committed to supporting your career progression through ongoing training, certification opportunities, professional memberships, and structured development programmes.
- Supportive & Inclusive Culture: We value collaboration, respect, and shared success. Our environment encourages openness, recognition, and team achievement.
- Flexible Working: We offer genuine flexibility to support work-life balance and recognise the importance of wellbeing.
- Competitive Reward Package: We provide a competitive base salary with commission structure, private healthcare, pension contributions, paid annual leave, and additional wellbeing initiatives.
If you are motivated by building trusted partnerships, delivering value through business software solutions, and contributing to a growing UK organisation, we would welcome your application. Please apply online to be considered.
Customer Relationship Manager in London employer: Vision33
At Vision33, we pride ourselves on being an excellent employer, offering a supportive and inclusive culture that values collaboration and professional growth. Our commitment to employee development is reflected in our ongoing training and certification opportunities, while our flexible working arrangements promote a healthy work-life balance. With a competitive reward package and a focus on delivering meaningful results for both clients and employees, Vision33 is the ideal place for those looking to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, have a clear and concise summary of your experience and what you bring to the table. Make it engaging and relevant to the Customer Relationship Manager position.
✨Tip Number 3
Follow up after meetings or networking events. A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Vision33.
We think you need these skills to ace Customer Relationship Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Relationship Manager role. Highlight your experience in client relationship management and any relevant software solutions you've worked with.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about technology and how you can help businesses grow. Share specific examples of how you've built long-term client relationships in the past.
Showcase Your Commercial Acumen:In your application, demonstrate your understanding of business operations and how your skills can contribute to our clients' success. We love seeing candidates who can think strategically about client needs.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being considered. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Vision33
✨Know Your Clients
Before the interview, research Vision33's client base and their industries. Understanding their needs and challenges will help you demonstrate how your experience aligns with their goals. Be ready to discuss specific examples of how you've built relationships and added value in previous roles.
✨Showcase Your Sales Savvy
Since the role involves identifying sales opportunities, prepare to share your past successes in driving commercial growth. Highlight any experience you have with ERP solutions or SaaS technologies, and be ready to discuss how you can leverage that knowledge to benefit Vision33's clients.
✨Demonstrate Consultative Skills
The interviewers will be looking for a consultative approach, so practice articulating how you listen to clients' needs and tailor solutions accordingly. Prepare scenarios where you've acted as a trusted adviser and how that led to successful outcomes for both the client and your previous employer.
✨Prepare for Travel Discussions
Since the role requires travel within the UK, be prepared to discuss your flexibility and willingness to meet clients face-to-face. Share any relevant experiences where travelling has helped you strengthen client relationships or close deals, showing that you're committed to going the extra mile.
