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- Tasks: Manage client relationships and drive sales opportunities in a dynamic environment.
- Company: Vision33 is a global leader in digital transformation, delivering innovative cloud-based solutions.
- Benefits: Enjoy competitive pay, flexible work, wellness programs, and fun team activities.
- Other info: Open to travel within the UK; embrace a culture of recognition and support.
- Why this job: Join a passionate team focused on growth, innovation, and making a real impact.
- Qualifications: 5+ years in client relationship management with experience in SaaS or business software sales.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Full Time / Permanent
Location: United Kingdom – Open Location (must be able to travel as required within UK)
Are you passionate about technology and motivated by helping businesses achieve meaningful results? Do you enjoy building long‑term client relationships and identifying opportunities that genuinely add value? If so, we would be delighted to hear from you.
At Vision33, we combine best‑in‑class cloud technology with deep industry expertise to deliver ERP and business solutions that drive sustainable growth. As we continue to expand across the UK, we are looking for a Customer Relationship Manager to join our established and growing team.
The Role
As a Customer Relationship Manager, you will be responsible for nurturing and developing relationships with our UK client base. Acting as a trusted adviser, you will work consultatively to understand each client’s priorities and identify opportunities to support their growth through our solutions.
Key Responsibilities
- Primary Client Contact: Serve as the main point of contact for a portfolio of ~60 UK clients, providing proactive, consultative support.
- Account Planning: Develop and implement structured account management plans, with a focus on key accounts and affiliated businesses.
- Commercial Growth: Identify and progress sales opportunities aligned to both client objectives and regional ARR targets.
- Client Retention: Build strong relationships with key decision‑makers, partners, and internal stakeholders to ensure long‑term client satisfaction and retention.
- Forecasting & Reporting: Monitor account performance, pipeline activity, and demand forecasting to support strategic planning.
- Regional Contribution: Play an active role in supporting the continued growth of our UK business.
What We’re Looking For
Experience
- Minimum of 5 years’ experience in client relationship or account management, with exposure to sales.
- At least 5 years’ experience selling and supporting business software solutions and/or SaaS technologies within the SME or mid‑market sector.
- Experience with ERP solutions such as SAP, Sage, Microsoft or Epicor would be advantageous.
Skills & Attributes
- Strong commercial acumen and understanding of business operations.
- Working knowledge of accounting principles (or willingness to develop this knowledge).
- Excellent communication, relationship‑building, and negotiation skills.
- A consultative approach with a clear focus on delivering value.
- Highly organised and comfortable working within defined processes and systems.
- Results‑driven, with the ability to manage performance against targets.
- Willingness to travel within the UK as required.
Who Is Vision33?
Global Digital Transformation Partner
For nearly 30 years, we have supported more than 1,500 mid‑market and lower enterprise organisations across a range of industries.
Outcome‑Focused Approach
We harness the power of cloud‑based technologies to improve operational performance, enhance efficiency, and support long‑term financial success.
A Team of 400+ Specialists
Our people are experienced, collaborative problem‑solvers who take pride in delivering measurable results for our clients.
People‑Centred Culture
We are committed to supporting both our clients and our colleagues. Strong employee and client satisfaction scores reflect this commitment.
Why Join Vision33?
- Professional Development: We are committed to supporting your career progression through ongoing training, certification opportunities, professional memberships, and structured development programmes.
- Supportive & Inclusive Culture: We value collaboration, respect, and shared success. Our environment encourages openness, recognition, and team achievement.
- Flexible Working: We offer genuine flexibility to support work‑life balance and recognise the importance of wellbeing.
- Competitive Reward Package: We provide a competitive base salary with commission structure, private healthcare, pension contributions, paid annual leave, and additional wellbeing initiatives.
If you are motivated by building trusted partnerships, delivering value through business software solutions, and contributing to a growing UK organisation, we would welcome your application. Please apply online to be considered.
For more information on our company, our culture, our benefits, and more, please visit our web site at https://www.vision33.com/careers.
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Customer Relationship Manager employer: Vision33
Contact Detail:
Vision33 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Manager
✨Tip Number 1
Familiarise yourself with the latest trends in cloud-based technology and ERP systems. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the industry.
✨Tip Number 2
Network with current or former employees of Vision33 on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed client relationships and driven sales. Being able to articulate these experiences clearly will set you apart from other candidates.
✨Tip Number 4
Showcase your consultative skills by preparing questions that demonstrate your understanding of client needs and how you can address them. This proactive approach will highlight your customer-focused mindset and problem-solving abilities.
We think you need these skills to ace Customer Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management and sales. Use specific examples that demonstrate your success in nurturing client relationships and achieving sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your consultative approach to client relationships. Mention how your skills align with Vision33's goals and values, particularly in driving growth and delivering innovative solutions.
Highlight Relevant Experience: In your application, emphasise your previous experience with business software solutions or cloud-based technologies. If you have familiarity with ERP systems like SAP or Microsoft Dynamics, make sure to mention it as it could set you apart from other candidates.
Showcase Your Soft Skills: Demonstrate your strong interpersonal and relationship-building skills in your application. Provide examples of how you've successfully communicated with clients and resolved issues, showcasing your customer-focused mindset.
How to prepare for a job interview at Vision33
✨Research Vision33
Before your interview, take some time to understand Vision33's mission, values, and the services they offer. Familiarise yourself with their cloud-based ERP solutions and how they help clients achieve operational efficiency. This knowledge will show your genuine interest in the company and its goals.
✨Demonstrate Your Relationship-Building Skills
As a Customer Relationship Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you successfully nurtured client relationships or resolved conflicts. Highlight your consultative approach and how it led to positive outcomes for both clients and your previous employers.
✨Showcase Your Sales Acumen
Be ready to discuss your experience in driving sales and meeting targets. Share specific metrics or achievements that demonstrate your success in previous roles. This will help convey your results-oriented mindset and your capability to contribute to Vision33's growth.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm and engagement. Ask about the team dynamics, the challenges they face in client management, or how success is measured in the role. This not only helps you gather valuable information but also demonstrates your proactive attitude.