Electromechanical Technician, Returns in Basingstoke

Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow. Vision RT's SGRT solutions are in 24 out of the 25 "Best Hospitals for Cancer," as tracked by US News & World Report. The company is recognised as one of Britain's fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2024 King's Award for Enterprise, the UK's most prestigious accolade for business excellence.

With around 300 employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world's largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup. Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organisation in which to work.

About the Role: The Returns department plays a vital role in supporting the repair, testing, and quality assurance of medical equipment. Key responsibilities include:

• Diagnosing faults
• Processing customer returns
• Participating in structured problem-solving workshops
• Collaborating with engineering teams to develop testing procedures for new components
• Contributing to training initiatives

Proficiency in systems like Sage and CRM tools is essential, along with a flexible, methodical approach to work. Candidates should have a strong background in electronics, fault finding, and IT literacy, with additional skills in soldering and experience with medical devices considered advantageous.

This role is well-suited to a technician who is ready to broaden their responsibilities and gain greater exposure across the function, offering a valuable opportunity to take the next step in their career.

Key Responsibilities will include:

• Recording and processing of customer returned product
• Taking part in out of box failure workshops (A3 Problem solving)
• Fault diagnosis and reporting
• Repairing medical equipment where practical and economical
• Testing medical equipment to prescribed processes
• Working with engineering to create tests processes for new parts
• Participating in training of others, where appropriate
• Sage system transactions
• CRM completion
• Flexible approach to work carrying out reasonable requests where required

Essential Skills & Experience:

• Electrical testing & fault finding
• Technical background in electronics industry
• Methodical approach to work
• IT literate with Microsoft packages
• History of working with manufacturing systems i.e. Sage or SAP
• Able to demonstrate good organisation skills
• Good communicator

Desirable Skills & Experience:

• Soldering skills to IPC J-STD-001
• Working with Medical Devices
• Electronics testing

Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.