At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: £350 towards frames, 33 days holiday, family discounts, and employee wellbeing support.
- Other info: Earn monthly bonuses and enjoy uncapped potential for high performers.
- Why this job: Grow your career in eye care while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and customer service.
The predicted salary is between 24000 - 30000 £ per year.
Ideal Candidate
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Where customer service meets premium eyewear & med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You'll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You'll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month - with uncapped potential for high performers. Your performance matters - and it pays off.
Premium Eyewear Advisor — Retail Optical Assistant in Weybridge employer: Vision Express
At Vision Express, we pride ourselves on being a leading optical retailer that not only values innovation and customer service but also invests in the growth and development of our employees. With a vibrant work culture that encourages teamwork and a passion for eyewear, our Premium Eyewear Advisors enjoy competitive benefits, including generous holiday allowances, employee discounts, and opportunities for bonuses based on performance. Join us in a role where you can make a meaningful impact while working with top brands in a supportive environment backed by EssilorLuxottica.
StudySmarter Expert Advice🤫
We think this is how you could land Premium Eyewear Advisor — Retail Optical Assistant in Weybridge
✨Tip Number 1
Get to know the brand! Familiarise yourself with Vision Express and its products. When you walk into that interview, show off your passion for eyewear and how you can connect customers with the right styles.
✨Tip Number 2
Practice your communication skills. Role-play with a friend or family member to get comfortable engaging with customers. Remember, it’s all about listening to their needs and providing personalised advice!
✨Tip Number 3
Show your team spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your positive attitude and can-do mindset will make you stand out as a great fit for the Vision Express culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Premium Eyewear Advisor — Retail Optical Assistant in Weybridge
Some tips for your application 🫡
Show Your Passion for Eyewear:When you're writing your application, let your love for eyewear shine through! Talk about your favourite brands or styles and how you keep up with the latest trends. This will show us that you're not just looking for any job, but that you're genuinely excited about this role.
Highlight Your Customer Service Skills:We want to know how you engage with customers! Share specific examples of how you've provided excellent service in the past. Whether it’s recommending products or resolving issues, make sure to illustrate your strong communication skills and ability to understand customer needs.
Be Confident and Authentic:Don’t be shy! Use a confident tone in your application. We appreciate authenticity, so be yourself and let your personality come through. This is your chance to stand out, so don’t hold back on showcasing what makes you unique!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have at Vision Express!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Brush up on the latest trends in eyewear and be ready to discuss your favourite brands. Show your passion for style and how you can recommend products that suit different customer needs.
✨Engage with Confidence
Practice your communication skills by role-playing customer interactions. Be prepared to demonstrate how you would engage with customers, listen to their needs, and provide tailored advice.
✨Familiarise with Digital Tools
Since the role involves using digital tools, make sure you're comfortable with technology. Familiarise yourself with common optical software or apps that might be used in the store.
✨Show Your Team Spirit
Prepare examples of how you've worked well in a team before. Highlight your positive attitude and willingness to support colleagues, as teamwork is key in a retail environment.
