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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: Enjoy free eyewear, 33 days holiday, and employee wellbeing support.
- Why this job: Make a difference in eyecare while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities for career growth in a dynamic retail environment.
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in West Bromwich employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in West Bromwich
✨Tip Number 1
Get to know the company! Research Vision Express and its values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission of delivering top-notch customer service.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with engaging customers. Remember, we want someone who can confidently recommend products and make customers feel valued.
✨Tip Number 3
Show off your passion for eyewear! Whether it’s discussing your favourite brands or trends, let your enthusiasm shine through. We love seeing candidates who are genuinely excited about the products we offer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Vision Express team and starting your career in optical retail.
We think you need these skills to ace Retail Optical Assistant in West Bromwich
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Mention any personal experiences or interests related to fashion and style that make you a great fit for the Retail Optical Assistant role.
Highlight Customer Service Skills: We want to see how you engage with customers! Share examples of your previous customer service experiences, focusing on how you’ve made a difference in someone’s day. This will show us you’re ready to deliver that confident personalised service we value.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining Vision Express and starting your career in optical retail.
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products or assist with fittings. Think about how you would handle different customer needs and questions, as this will demonstrate your customer service skills and ability to engage effectively.
✨Show Your Team Spirit
Vision Express values team players, so be ready to share examples of how you've worked well in a team before. Highlight your positive attitude and willingness to support colleagues, as this will resonate with their company culture.
✨Embrace Digital Tools
Since the role involves using digital tools for pre-screening eye tests, brush up on any relevant technology or software. Mention any experience you have with similar tools, as this will show you're ready to hit the ground running.
