At a Glance
- Tasks: Deliver personalised customer service and assist with optical fittings using advanced technology.
- Company: Leading optical retailer in the UK with a focus on customer experience.
- Benefits: Bonuses, free eyewear, and strong support for career development.
- Why this job: Join a dynamic team and make a difference in customers' lives with stylish eyewear.
- Qualifications: Customer-focused attitude and proficiency with digital tools.
- Other info: Great opportunities for growth within a well-respected brand.
The predicted salary is between 24000 - 36000 Β£ per year.
A prominent optical retailer in the UK seeks a Retail Optical Assistant to deliver personalized customer service, assist with optical fittings, and support eye tests using advanced technology.
Ideal candidates will be customer-focused, passionate about eyewear, and adept with digital tools.
The role offers a dynamic work environment with opportunities for bonuses, free eyewear, and a strong support system for career development within a leading brand.
Optical Retail Assistant: Customer Focus, Perks & Growth in Warrington employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Optical Retail Assistant: Customer Focus, Perks & Growth in Warrington
β¨Tip Number 1
Get to know the company! Research the optical retailer's values and culture. This way, when you chat with them, you can show off your knowledge and passion for eyewear, making you stand out as a customer-focused candidate.
β¨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with common scenarios you might face in the store. Being able to demonstrate your ability to deliver personalised service will definitely impress during interviews.
β¨Tip Number 3
Show off your tech-savviness! Familiarise yourself with the latest digital tools used in optical retail. Mentioning your comfort with technology during your interview will highlight your readiness to support eye tests and assist with fittings.
β¨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, itβs a great way to stay updated on any new opportunities that pop up within our dynamic work environment.
We think you need these skills to ace Optical Retail Assistant: Customer Focus, Perks & Growth in Warrington
Some tips for your application π«‘
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. Share specific examples of how you've gone above and beyond for customers in the past β we love to see that dedication!
Get Personal with Eyewear: Since this role is all about eyewear, donβt hesitate to express your enthusiasm for it! Talk about your favourite styles or experiences with optical products. Itβll show us youβre genuinely interested in the field.
Tech Savvy is Key: Mention any experience you have with digital tools or technology, especially if it relates to retail or customer service. Weβre looking for someone who can easily adapt to our advanced systems, so let us know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us during the process!
How to prepare for a job interview at Vision Express
β¨Know Your Eyewear
Brush up on your knowledge of different types of eyewear and lenses. Being able to discuss the latest trends or technologies in optics will show your passion for the industry and impress your interviewers.
β¨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you went above and beyond for a customer, as this role is all about delivering personalised service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
β¨Familiarise with Digital Tools
Since the job involves using advanced technology, make sure you're comfortable discussing any relevant digital tools you've used in the past. If you have experience with optical fitting software or customer management systems, be ready to share that.
β¨Show Enthusiasm for Growth
Express your eagerness for career development during the interview. Mention how you value opportunities for growth and learning, and ask about the support system in place for employees. This shows you're not just looking for a job, but a long-term career.