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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and wellbeing support.
- Why this job: Make a difference in eyecare while earning bonuses and developing your career.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Innovative environment with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalized customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
We are Pioneers bringing heritage into the future. We’re deeply rooted in our legacy – proud of where we came from, yet always innovating and improving the rules of the eyewear and eyecare game. We never stop learning, nor would we want to. We see our search for innovative solutions as an ongoing journey, not a destination. We’re curious – keeping up with trends, gathering insight, and thinking about where we can go next.
We’re thrilled that you’re considering applying to work with us. As a first step, you’ll need to submit your online application via our careers site. That’s when we review your application against role requirements. Unsuccessful applications will be informed by email.
Retail Optical Assistant in Wakefield employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Wakefield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve delivered great service. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your passion for eyewear! Whether it’s discussing your favourite brands or trends, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the products and the customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Vision Express family. So, get that application in and let’s get started!
We think you need these skills to ace Retail Optical Assistant in Wakefield
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Mention any personal experiences or interests related to fashion and style that make you a great fit for the Retail Optical Assistant role.
Highlight Customer Service Skills: We want to see how you engage with customers! Share examples of how you've provided excellent service in the past. This will show us that you're ready to deliver that confident, personalised customer service we value.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website: Don’t forget to submit your application via our careers site! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products or assist with fittings. Think about how you would handle different customer needs and practice articulating your responses clearly and confidently.
✨Show Your Team Spirit
Vision Express values team players, so be ready to share examples of how you've worked well in a team before. Highlight your can-do attitude and how you contribute positively to group dynamics.
✨Embrace Digital Tools
Since the role involves using digital tools for pre-screening eye tests, brush up on any relevant technology. Mention any experience you have with similar tools or your willingness to learn quickly during the interview.