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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eye care fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: £350 towards eyewear, 33 days holiday, family discounts, and wellbeing support.
- Other info: Earn monthly bonuses and enjoy opportunities for personal growth.
- Why this job: Make a difference in eye care while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Salary & Bonus
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.
Qualifications
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Retail Optical Assistant in Trowbridge employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Trowbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their products. This will help you show genuine interest and make it easier to connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with eyewear choices or adjustments. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show off your passion for eyewear! When chatting with the hiring team, share your thoughts on current trends or your favourite brands. This will highlight your enthusiasm and fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your eagerness to join the team.
We think you need these skills to ace Retail Optical Assistant in Trowbridge
Some tips for your application 🫡
Show Your Passion for Eyewear: When you're writing your application, let your love for eyewear shine through! Talk about your favourite brands or styles and how you keep up with the latest trends. We want to see that you're genuinely excited about the role.
Highlight Your Customer Service Skills: Make sure to mention any previous experience you have in customer service. Share specific examples of how you've gone above and beyond for customers. We value strong communicators who can connect with our clients and understand their needs.
Be Yourself!: Don’t be afraid to let your personality come through in your application. We’re looking for positive team players with a can-do attitude, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the latest eyewear trends and brands like Ray-Ban and Prada. Being able to discuss these confidently will show your passion for the industry and impress your interviewers.
✨Customer Service Scenarios
Prepare for role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would handle different customer needs and questions, showcasing your ability to listen and provide tailored advice.
✨Tech Savvy is Key
Brush up on your knowledge of optical technology and any digital tools used in retail settings. Being comfortable with tech will help you stand out, especially when discussing pre-screening eye tests and other services.
✨Team Player Mindset
Be ready to share examples of how you've worked well in a team. Highlight your positive attitude and willingness to support colleagues, as this aligns perfectly with the collaborative environment at Vision Express.