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- Tasks: Deliver personalised customer service and assist with eyewear fittings and eye tests.
- Company: Join Vision Express, a leader in optical retail with a focus on customer care.
- Benefits: Enjoy free glasses, 33 days holiday, employee discounts, and monthly bonuses.
- Other info: Great opportunities for career growth in a supportive environment.
- Why this job: Kickstart your career in eyewear while making a difference in customers' lives.
- Qualifications: Passion for eyewear and excellent customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
Vision Express is seeking a Retail Optical Assistant in Guildford. The role involves delivering personalized customer service, assisting with fittings, and supporting eye tests with advanced technology.
Employees receive up to £550 in eyewear, 33 days of holiday, and employee discounts. Full-time assistants can earn additional monthly bonuses, with high performers earning significantly more.
If you are passionate about eyewear and customer service, apply now and start your career with us.
Optical Retail Assistant — Free Glasses & Career Growth in Surrey employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Retail Assistant — Free Glasses & Career Growth in Surrey
✨Tip Number 1
Make sure to research Vision Express and understand their values. When you know what they stand for, you can tailor your conversation during the interview to show how you fit right in with their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer with eyewear choices or fittings. The more prepared you are, the more confident you'll feel when it comes to the real deal.
✨Tip Number 3
Don’t forget to highlight any relevant experience you have, even if it’s not directly in retail. Skills like communication, teamwork, and problem-solving are super valuable in this role, so make sure to showcase them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Optical Retail Assistant — Free Glasses & Career Growth in Surrey
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let us know why you're passionate about eyewear and customer service. Share any personal experiences or stories that highlight your enthusiasm for helping others find the perfect pair of glasses.
Tailor Your CV: Make sure to customise your CV to match the job description. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention any skills that relate to assisting with fittings or supporting eye tests.
Be Personable: We love a friendly vibe! Use a conversational tone in your cover letter to show off your personality. Remember, we’re looking for someone who can deliver personalised customer service, so let that shine through in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Brush up on your knowledge of different types of eyewear and lenses. Being able to discuss the latest trends or technologies in glasses will show your passion for the industry and impress the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond for a customer, as this role is all about delivering personalised service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Fitting and Eye Test Support
Familiarise yourself with the basics of optical fittings and the technology used in eye tests. Even if you haven’t done it before, showing that you’re eager to learn and understand these processes can set you apart from other candidates.
✨Show Enthusiasm for Growth
Vision Express offers career growth opportunities, so express your enthusiasm for advancing within the company. Share your long-term goals and how you see yourself contributing to the team, which will demonstrate your commitment to the role.