At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: £350 towards frames, 33 days holiday, family discounts, and wellbeing support.
- Other info: Earn monthly bonuses and enjoy career development opportunities.
- Why this job: Make a difference in eye care while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med‑tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Retail Optical Assistant in Sturminster Newton employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer that values your growth and wellbeing. With a vibrant work culture that encourages teamwork and innovation, you will have access to extensive training opportunities and the chance to work with premium eyewear brands. Enjoy competitive benefits including generous holiday allowances, employee discounts, and performance bonuses, all while making a meaningful impact in the eye care industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Optical Assistant in Sturminster Newton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your passion for eyewear! Whether it’s discussing your favourite brands or trends, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the products you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Optical Assistant in Sturminster Newton
Some tips for your application 🫡
Show Your Passion for Eyewear:When writing your application, let your love for eyewear shine through! Talk about your favourite brands or styles and how they inspire you. We want to see that you're genuinely excited about the role and the products you'll be working with.
Highlight Your Customer Service Skills:Make sure to emphasise any experience you have in customer service. Share specific examples of how you've gone above and beyond for customers in the past. We value strong communicators who can engage with our customers and understand their needs.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for positive team players with a can-do attitude, so show us who you are! A bit of humour or a personal touch can make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the latest eyewear trends and brands like Ray-Ban and Prada. Being able to discuss these confidently will show your passion for the industry and impress your interviewers.
✨Customer Service Scenarios
Prepare for role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would handle different customer needs and questions, as this is crucial for a Retail Optical Assistant.
✨Tech Savvy
Brush up on your knowledge of optical technology and any digital tools used in retail settings. Being comfortable with tech will help you stand out, especially since you'll be supporting pre-screening eye tests.
✨Team Player Mindset
Showcase your ability to work well in a team. Share examples from past experiences where you collaborated effectively, as Vision Express values positive team players who contribute to a supportive environment.
