At a Glance
- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and 33 days annual leave.
- Other info: Flexible working hours and opportunities for career growth in a dynamic retail environment.
- Why this job: Make a real impact by helping customers 'See More and Be More' with tailored eyecare solutions.
- Qualifications: Strong leadership skills, excellent communication, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager at Vision Express, you are responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You will also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You will manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You are responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions.
Although the hours of this role are advertised, if this sounds like the role for you, we would love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses!
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth.
- Support your colleagues in store with your strong leadership and management skills.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Confidence, passion, drive and enthusiasm.
- Support with the instore recruitment process.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'.
Anything else you should know?
- Sales and performance-based bonus.
- Targeted incentives.
- Competitive pension scheme.
- Private medical cover for you and your family.
- Life Assurance - 4 x your basic annual salary.
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
- And so much more!
Store Manager (Not Specified) employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With flexible working options, competitive benefits including private medical cover and generous annual leave, and a commitment to training and support, we empower our Store Managers to lead their teams effectively while contributing to our mission of helping customers 'See More and Be More'. Join us in a dynamic environment where your leadership can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (Not Specified)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Vision Express or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Vision Express and its values. Understand their mission of helping customers 'See More and Be More' and think about how your experience aligns with that. Show them you’re not just another candidate, but someone who truly gets what they’re about!
✨Tip Number 3
Practice your leadership skills! As a Store Manager, you'll need to demonstrate strong management abilities. Role-play common scenarios you might face in-store, like handling customer complaints or motivating your team, to show you’re ready for the challenge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Vision Express family. Let’s get you that dream job!
We think you need these skills to ace Store Manager (Not Specified)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Store Manager role. Highlight your leadership skills, customer service experience, and any relevant achievements that align with our mission at Vision Express.
Showcase Your Team Spirit:We love a good team player! In your application, mention how you've successfully worked with colleagues in the past. Share examples of how you’ve supported your team to achieve goals and create a positive work environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Vision Express
✨Know Your Store Inside Out
Before the interview, make sure you research Vision Express thoroughly. Understand their mission, values, and the products they offer. Familiarise yourself with their customer service approach and think about how you can contribute to helping customers 'See More and Be More'.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've successfully managed a team, resolved conflicts, or motivated colleagues. Highlight your ability to create a positive work environment and support your team.
✨Prepare for Sales Performance Questions
Since meeting sales targets is crucial, be ready to talk about your experience with sales performance analysis. Bring examples of how you've identified areas for improvement in previous roles and how you encouraged your team to exceed targets. This will show your analytical skills and drive for business growth.
✨Demonstrate Your Customer Service Expertise
Customer service is at the heart of Vision Express. Prepare to share specific instances where you've gone above and beyond for customers. Discuss how you handle challenging situations and ensure that every customer leaves satisfied. This will highlight your commitment to excellent service.
