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For Companies At a Glance
- Tasks: Lead a team and manage daily store operations while ensuring top-notch customer service.
- Company: Join Vision Express, a leading eyewear retailer with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive pay, bonuses, private medical cover, and 33 days of annual leave!
- Why this job: Be part of a mission-driven team that helps customers 'See More and Be More' with tailored eyecare solutions.
- Qualifications: Strong leadership skills, great communication, attention to detail, and the ability to thrive under pressure.
- Other info: Flexible lifestyle benefits and opportunities for personal growth through training and community involvement.
The predicted salary is between 24000 - 36000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Role overview
As a Store Manager Designate at Vision Express, you’ll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You’ll be responsible for overseeing the day-to-day operations of the store, including managing your colleagues, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You’ll manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions.
Who are we?
We are Vision Express – with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we’re sure we will have the perfect solution for you!
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth.
- Support your colleagues in store with your strong leadership and management skills.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Confidence, passion, drive and enthusiasm.
- Support with the instore recruitment process.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers ‘See More and Be More’.
Anything else you should know?
- Sales and performance-based bonus.
- Targeted incentives.
- Competitive pension scheme.
- Private medical cover for you and your family.
- Life Assurance – 4 x your basic annual salary.
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave – increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
- And so much more!
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Store Manager Designate employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Familiarize yourself with Vision Express's brand values and mission. Understanding how they aim to help customers 'See More and Be More' will allow you to align your approach during the interview and demonstrate your commitment to their goals.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've successfully managed a team, improved sales performance, or handled challenging situations in a retail environment.
✨Tip Number 3
Showcase your communication skills by practicing how to explain complex concepts in simple terms. This is crucial for building rapport with both your team and customers, especially when discussing eyecare solutions.
✨Tip Number 4
Research common retail metrics and be ready to discuss how you would monitor and analyze sales performance data. This knowledge will demonstrate your analytical skills and readiness to drive business growth.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Manager Designate position. Understand the key responsibilities and skills required, such as leadership, customer service, and sales performance analysis.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to meet sales targets and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with Vision Express's mission of helping customers 'See More and Be More' and provide examples of how you've successfully led teams in the past.
Highlight Your Achievements: In both your CV and cover letter, emphasize any achievements related to sales growth, team development, or customer satisfaction. Quantify your successes where possible to make a stronger impact.
How to prepare for a job interview at Vision Express
✨Understand the Brand
Before your interview, take some time to research Vision Express and its mission. Familiarize yourself with their values and how they aim to help customers 'See More and Be More'. This will show your genuine interest in the company and its goals.
✨Showcase Leadership Skills
As a Store Manager Designate, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or motivated colleagues to achieve sales targets.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle challenging situations in a fast-paced retail environment. Think of specific scenarios where you demonstrated problem-solving skills, especially related to customer service or team management.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you can translate professional terminology into language that customers can easily understand. Share examples of how you've built rapport with customers or colleagues in the past.
