At a Glance
- Tasks: Lead a team and manage store operations while providing excellent customer service.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and 33 days annual leave.
- Why this job: Kickstart your career with a 6-month training programme and flexible working options.
- Qualifications: Strong leadership skills, great communication, and a passion for customer service.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 Β£ per year.
Role overview As a Store Manager Designate at Vision Express, You\βll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You\βll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You\βll also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You\βll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You\βre responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to \βSee More and Be More\β by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we\βd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week β we are open to discussing flexible options with you further.Who are we?We are Vision Express β with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we\βre sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth
- Support your colleagues in store with your strong leadership and management skills
- Great communication and rapport building to translate professional terminology into language understanding to patients
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Confidence, passion, drive and enthusiasm
- Support with the instore recruitment process
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers \βSee More and Be More\β.
Anything else you should know?
- Sales and performance-based bonus
- Targeted incentives
- Competitive pension scheme
- Private medical cover for you and your family
- Life Assurance β 4 x your basic annual salary
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Discounts throughout the year for your friends and family
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
- 33 days annual leave β increasing with your length of service, plus the opportunity to buy or sell holiday
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
- And so much more!
Store Manager Designate employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager Designate
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at Vision Express on LinkedIn. Ask them about their experiences and any tips they might have for you. This can give you insider knowledge and make your application stand out.
β¨Tip Number 2
Prepare for the interview by practising common questions related to store management. Think about how you would handle specific scenarios, like managing a team under pressure or improving sales performance. We want you to shine!
β¨Tip Number 3
Show your passion for customer service! During your interview, share examples of how you've gone above and beyond for customers in the past. This aligns perfectly with Vision Express's mission to help customers 'See More and Be More'.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows youβre genuinely interested in joining the Vision Express family.
We think you need these skills to ace Store Manager Designate
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping customers 'See More and Be More' and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Store Manager Designate role. We love seeing how your skills can help us maintain store standards and drive sales!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Vision Express
β¨Know the Brand Inside Out
Before your interview, make sure you research Vision Express thoroughly. Understand their mission of helping customers 'See More and Be More' and be ready to discuss how you can contribute to this goal. Familiarise yourself with their product range and any recent news about the company.
β¨Showcase Your Leadership Skills
As a Store Manager Designate, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or improved performance. Highlight your communication skills and how you build rapport with colleagues and customers alike.
β¨Demonstrate Your Customer Service Passion
Customer service is key in retail, especially at Vision Express. Think of specific instances where you've gone above and beyond for a customer. Be ready to explain how you would ensure excellent service in your store and how you would train your team to do the same.
β¨Be Ready to Discuss Flexibility
Since the role offers flexible working options, think about your ideal working week and be prepared to discuss it. Show that you're open to different schedules and how you can balance work with personal commitments, which will demonstrate your adaptability and willingness to fit into the team.