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- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, a leading eyewear retailer with over 550 stores in the UK and Ireland.
- Benefits: Enjoy flexible hours, private medical cover, annual leave, and discounts for friends and family.
- Why this job: Be part of a mission to help customers 'See More and Be More' while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and the ability to thrive in a fast-paced environment.
- Other info: Sales bonuses, training opportunities, and a chance to work with iconic eyewear brands.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager at Vision Express, you’re responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You’ll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we\’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week – we are open to discussing flexible options with you further.
Who are we?
We are Vision Express – with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we\’re sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth
- Support your colleagues in store with your strong leadership and management skills
- Great communication and rapport building to translate professional terminology into language understanding to patients
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Confidence, passion, drive and enthusiasm
- Support with the instore recruitment process
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers ‘See More and Be More’.
Anything else you should know?
- Sales and performance-based bonus
- Targeted incentives
- Private medical cover for you and your family
- Life Assurance – 4 x your basic annual salary
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Discounts throughout the year for your friends and family
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
- 33 days annual leave – increasing with your length of service, plus the opportunity to buy or sell holiday
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
We are Pioneers bringing heritage into the future
We’re deeply rooted in our legacy – proud of where we came from, yet always innovating and improving the rules of the eyewear and eyecare game. We never stop learning, nor would we want to. We see our search for innovative solutions as an ongoing journey, not a destination. We’re curious – keeping up with trends, gathering insight, and thinking about where we can go next.
We’re thrilled that you’re considering applying to work with us. As a first step, you’ll need to submit your online application via our careers site. That’s when we review your application against role requirements. Unsuccessful applications will be informed by email.
Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.
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Store Manager employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Vision Express's core values and mission. Understanding their commitment to helping customers 'See More and Be More' will allow you to align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Prepare examples of your leadership experience in retail settings. Highlight specific instances where you've successfully managed a team, improved sales performance, or enhanced customer service, as these are key aspects of the Store Manager role.
✨Tip Number 3
Research the latest trends in eyewear and eyecare. Being knowledgeable about current products and innovations will not only impress your interviewers but also demonstrate your passion for the industry and your readiness to contribute to Vision Express.
✨Tip Number 4
Network with current or former employees of Vision Express. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Vision Express. Highlight your experience in managing teams, customer service, and sales performance in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, communication skills, and any relevant retail management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams or improved sales in previous positions.
Showcase Flexibility: Since Vision Express is open to discussing flexible working options, mention your ideal working hours and how they can fit into the store's needs. This shows your willingness to adapt and collaborate.
How to prepare for a job interview at Vision Express
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated a team in the past.
✨Demonstrate Customer Service Excellence
Vision Express places a strong emphasis on customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, and how you would instil this ethos in your team.
✨Prepare for Sales Performance Questions
Expect questions about sales targets and performance analysis. Be ready to discuss how you've previously monitored sales data, identified areas for improvement, and driven business growth.
✨Discuss Flexibility and Adaptability
With the role offering flexible working options, be open about your ideal working week. Discuss how you can adapt to different schedules while still ensuring store operations run smoothly.