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- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, part of EssilorLuxottica, a leader in eyewear solutions.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, and free eyewear from day one!
- Why this job: Be part of a mission to help customers 'See More and Be More' while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and the ability to thrive in a fast-paced environment.
- Other info: Opportunities for personal growth and community involvement through various initiatives.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager at Vision Express, you’re responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You’ll manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles.
We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses!
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth.
- Support your colleagues in store with your strong leadership and management skills.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Confidence, passion, drive and enthusiasm.
- Support with the instore recruitment process.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability.
Anything else you should know?
- Sales and performance-based bonus.
- Targeted incentives.
- Competitive pension scheme.
- Private medical cover for you and your family.
- Life Assurance - 4 x your basic annual salary.
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Vision Express and its values. Understanding their mission to help customers 'See More and Be More' will allow you to align your responses during interviews and demonstrate how you can contribute to this goal.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you improved team performance or customer satisfaction, as these are key aspects of the Store Manager role.
✨Tip Number 3
Research the latest trends in retail management and customer service, particularly in the eyewear industry. Being knowledgeable about current practices will help you stand out as a candidate who is proactive and well-informed.
✨Tip Number 4
Network with current or former employees of Vision Express on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information that you can use to tailor your approach and show genuine interest in the company.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Store Manager at Vision Express. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Leadership Skills: Emphasise your leadership and management skills in your CV and cover letter. Provide specific examples of how you've successfully managed teams, improved sales performance, or handled challenging situations in previous roles.
Showcase Customer Service Experience: Since customer service is key in this role, include examples of how you've provided excellent service in past positions. Mention any training or coaching you've done to enhance team performance in this area.
Express Flexibility: Mention your willingness to discuss flexible working hours in your application. This shows that you are adaptable and open to finding a working arrangement that suits both you and the company.
How to prepare for a job interview at Vision Express
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated a team in the past.
✨Understand Sales Performance Metrics
Familiarise yourself with key sales performance indicators relevant to retail. Be ready to talk about how you have used data to drive improvements and meet sales targets in previous roles.
✨Demonstrate Customer Service Excellence
Vision Express places a strong emphasis on customer service. Prepare to share specific instances where you went above and beyond to ensure customer satisfaction and how you trained your team to do the same.
✨Discuss Flexibility and Adaptability
The role offers flexible working options. Be open about your ideal working week and demonstrate your ability to adapt to changing circumstances, especially in a fast-paced retail environment.
