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For Companies At a Glance
- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive pay, bonuses, private medical cover, and free eyewear from day one!
- Why this job: Make a real impact by helping customers 'See More and Be More' while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and a passion for customer service are essential.
- Other info: Flexible working hours, 33 days annual leave, and opportunities for career growth await you!
The predicted salary is between 28800 - 43200 £ per year.
Join Vision Express in Romford Roneo as a store manager and take the next step in your optical retail career. This is a small, well‑established Tesco store with two optometrists and four experienced retail optical assistants, making it a great opportunity for someone stepping into, or developing within, store management.
We’re looking for a reliable, people‑focused leader with a positive, honest approach — someone who builds strong customer relationships, brings energy to the role, and consistently delivers excellent service and NPS growth.
About the role
As Store Manager, you’ll lead and support an experienced team to deliver outstanding customer experiences while driving store performance. You’ll be hands‑on on the shop floor, role‑modelling Vision Express values and ensuring every customer feels cared for.
You’ll be responsible for:
- Leading, motivating and developing your team
- Driving customer satisfaction, loyalty and NPS
- Managing daily operations, performance and resource planning
- Upholding Vision Express standards and brand values
- Building long‑term relationships with customers and colleagues
What we’re looking for:
- Strong customer focus and passion for service
- Confidence leading a small, established retail team
- Positive energy, reliability and emotional intelligence
- A hands‑on leadership style with good problem‑solving skills
- Ability to improve performance and drive results
Experience in optical retail or store management is beneficial, but we welcome applications from candidates ready for their first Store Manager role.
Benefits
- Free eyewear up to £550 annually (immediate eligibility)
- Bonus up to £8,280 on‑target / £16,560 stretch, based on performance
- Family & friends discounts plus free eye tests
- 33 days annual leave, with buy/sell options
- Employee Assistance Programme
- Opportunities to support the OneSight EssilorLuxottica Foundation
Why Vision Express?
With over 550 stores across the UK and Ireland, Vision Express offers genuine career development in a culture built on trust, inclusion and collaboration — where people feel proud of the care they deliver every day.
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Store Manager employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Vision Express. A friendly chat can lead to insider tips or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by researching Vision Express and its values. Understand their mission of helping customers 'See More and Be More' and think about how your experience aligns with that. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your leadership skills! As a Store Manager, you’ll need to demonstrate strong management abilities. Think of examples from your past where you’ve successfully led a team or improved performance, and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Vision Express family. Let’s get you on board!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Leadership Skills: As a Store Manager, we want to see your leadership flair! Highlight any past experiences where you’ve successfully managed a team or improved store performance. This is your chance to shine!
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'customer service' and 'sales targets', to show us you’re the perfect fit for our team.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon unless it’s relevant, and make sure your passion for helping customers comes through loud and clear.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Vision Express
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Vision Express and its values. Understand their mission of helping customers 'See More and Be More'. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and rapport-building skills. Highlight any specific instances where you’ve motivated your team to exceed sales targets or improve customer service.
✨Prepare for Scenario Questions
Expect questions about handling challenging situations in a fast-paced retail environment. Think of scenarios where you’ve had to manage conflicts or make quick decisions. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Discuss Flexibility Openly
Since Vision Express is open to discussing flexible working options, be ready to share your ideal working week. This shows that you’re proactive and willing to find a solution that works for both you and the company, which can set you apart from other candidates.
