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- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, a leading eyewear retailer with over 550 stores in the UK and Ireland.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, private medical cover, and free eyewear.
- Why this job: Be part of a mission-driven team that helps customers 'See More and Be More' while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and a passion for customer service are essential.
- Other info: Opportunities for personal growth, community involvement, and a supportive work environment await you!
The predicted salary is between 30000 - 42000 Ā£ per year.
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Role overview
As a
Role overview
As a Store Manager at Vision Express, youāre responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. Youāll also handle administrative tasks such as scheduling, inventory management, and financial reporting.
Youāll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. Youāre responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to āSee More and Be Moreā by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we\’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week – we are open to discussing flexible options with you further.
Who are we?
We are Vision Express – with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we\’re sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth
- Support your colleagues in store with your strong leadership and management skills
- Great communication and rapport building to translate professional terminology into language understanding to patients
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Confidence, passion, drive and enthusiasm
- Support with the instore recruitment process
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers āSee More and Be Moreā.
Anything else you should know?
- Sales and performance-based bonus
- Targeted incentives
- Competitive pension scheme
- Private medical cover for you and your family
- Life Assurance – 4 x your basic annual salary
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Discounts throughout the year for your friends and family
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
- 33 days annual leave – increasing with your length of service, plus the opportunity to buy or sell holiday
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
- And so much more!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Training, Sales, and Management
-
Industries
Retail
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Store Manager employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Store Manager
āØTip Number 1
Familiarise yourself with Vision Express and its values. Understanding their mission to help customers 'See More and Be More' will allow you to align your responses during interviews and discussions, showcasing your enthusiasm for the role.
āØTip Number 2
Network with current or former employees of Vision Express. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
āØTip Number 3
Prepare to discuss your leadership style and how you handle team dynamics. As a Store Manager, demonstrating your ability to motivate and manage a diverse team will be crucial, so think of examples that highlight your experience in this area.
āØTip Number 4
Research the latest trends in retail management and customer service. Being knowledgeable about current practices can help you stand out as a candidate who is proactive and committed to continuous improvement in the retail environment.
We think you need these skills to ace Store Manager
Some tips for your application š«”
Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Manager position at Vision Express. Understand the key responsibilities and required skills, such as leadership, customer service, and sales performance analysis.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Store Manager role. Emphasise your leadership abilities, experience in retail management, and any achievements related to sales targets or team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have successfully managed teams, improved sales, or enhanced customer service in previous positions.
Highlight Flexibility: Since Vision Express is open to discussing flexible working options, mention your ideal working hours and how they can fit into the company's needs. This shows your willingness to adapt and collaborate.
How to prepare for a job interview at Vision Express
āØShowcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and develop others.
āØUnderstand the Brand and Its Values
Familiarise yourself with Vision Express and its mission to help customers 'See More and Be More'. During the interview, express your understanding of the brand's values and how you can contribute to achieving its goals, especially in terms of customer service and sales performance.
āØPrepare for Situational Questions
Expect questions that assess your problem-solving abilities in a retail environment. Think of scenarios where you've had to handle challenging situations, such as managing difficult customers or resolving team conflicts, and be ready to explain your thought process and outcomes.
āØDiscuss Flexibility and Adaptability
Since the role offers flexible working options, be open about your ideal working week and how you can adapt to the store's needs. This shows that you're not only interested in the position but also willing to work collaboratively to find a solution that benefits both you and the company.
