At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: £350 towards eyewear, 33 days holiday, family discounts, and wellbeing support.
- Other info: Opportunities for career growth in a dynamic retail environment.
- Why this job: Make a difference in eye care while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
The predicted salary is between 20000 - 25000 € per year.
Want to make an application? Make sure your CV is up to date, then read the following job specs carefully before applying.
Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You'll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You'll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus- with uncapped potential for high performers. Your performance matters- and it pays off.
What We're Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in Shortlands employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer that values personal growth and innovation in the eye care retail sector. Our supportive work culture fosters teamwork and encourages employees to excel, with generous benefits including a £350 allowance for eyewear, 33 days of holiday, and opportunities for bonuses based on performance. Join us in a dynamic environment where you can make a meaningful impact while working with leading brands and cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Optical Assistant in Shortlands
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've provided excellent service. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s a retail role, so showing that you understand the importance of appearance can really make a good impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Optical Assistant in Shortlands
Some tips for your application 🫡
Keep Your CV Fresh:Before you dive into the application, make sure your CV is up to date. Highlight any relevant experience in customer service or retail, especially if it relates to eyewear or fashion.
Read the Job Specs Carefully:Take a good look at the job description and requirements. Tailor your application to show how your skills and experiences align with what we're looking for at Vision Express.
Show Your Passion:Let your enthusiasm for eyewear and customer service shine through in your application. We love candidates who are genuinely excited about the role and the products we offer!
Apply Through Our Website:When you're ready to submit your application, make sure to do it through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Vision Express.
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the latest eyewear trends and brands like Ray-Ban and Prada. Being able to discuss these confidently will show your passion for the industry and impress your interviewers.
✨Customer Service Role-Play
Prepare for potential role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would engage with a customer looking for advice on frames or lenses, and practice your responses.
✨Tech Savvy is Key
Since the role involves using digital tools and optical technology, brush up on any relevant tech skills. Be ready to discuss how comfortable you are with technology and how you can use it to enhance customer experiences.
✨Show Your Team Spirit
Vision Express values teamwork, so be prepared to share examples of how you've worked well in a team before. Highlight your positive attitude and willingness to support your colleagues, as this will resonate well with the interviewers.
