At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: £350 towards frames, 33 days holiday, family discounts, and wellbeing support.
- Other info: Opportunities for career growth in a dynamic retail environment.
- Why this job: Make a difference in eye care while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
The predicted salary is between 20000 - 25000 € per year.
Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85‑£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med‑tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in Royal Tunbridge Wells employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer that values your growth and wellbeing. With a vibrant work culture that encourages learning and development, you will have access to generous benefits including £350 towards eyewear, 33 days of holiday, and opportunities for monthly bonuses based on performance. Join us in a dynamic environment where your contributions make a real difference in eye care while working with renowned brands and cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Optical Assistant in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Research Vision Express and its values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission of delivering top-notch customer service.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with engaging customers. Remember, we want someone who can confidently recommend products and make customers feel valued.
✨Tip Number 3
Show off your passion for eyewear! Bring in examples of styles you love or trends you’ve noticed. This will help us see your enthusiasm and how you can connect with our customers on a personal level.
✨Tip Number 4
Don’t forget to ask questions during your interview! We want to know you’re genuinely interested in the role and the company. Plus, it’s a great way to show us you’re proactive and engaged.
We think you need these skills to ace Retail Optical Assistant in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Passion for Eyewear:When you're writing your application, let your love for eyewear and style shine through! Mention any personal experiences or interests that relate to the optical world. We want to see that you’re genuinely excited about joining us at Vision Express.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer service. Share specific examples of how you've engaged with customers and provided personalised advice. We value strong communicators who can connect with our customers and understand their needs.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Retail Optical Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Vision Express team!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role is all about delivering personalised service.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, communication, and problem-solving. For instance, be ready to explain how you would handle a difficult customer or work with a team to achieve sales targets.
✨Demonstrate Your Tech Savvy
Since the role involves using digital tools and optical technology, brush up on any relevant tech skills. Be prepared to discuss how comfortable you are with technology and how you can leverage it to enhance customer experiences.
